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Relevance & Applications of Organizational Behavior in Indian Organization Vis a Vis Organization in Western Countries

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Relevance & Applications of Organizational Behavior in Indian Organization Vis a Vis Organization In Western Countries

Relevance of Organization Behavior: Sustenance in organization is key goal for which all stake holders monitor. Health and potential of growth in organization is measured by profitability, turnover, absenteeism, safety accidents, quality defects, shrinkage in market and customer rating all of which are considered as output . For organization to function effectively all categories of organization i.e. individual, group and organizational system should be in sync. The contributors (Disciplines) which align individual, group and organizational goal are categorized by 5 behavior sciences namely sociology, psychology, anthropology, social psychology and political science. This behavior sciences are considered as input to organization. Thus Stakeholders expectations are meet only when this input disciplines which contribute to behavior of individual, group and organization system are monitored and controlled. Therefore organizational behavior plays a vital role for sustenance and growth of any industry.

The influence of disciplines on industry depends on number of employees in organization, geography, type of industry etc. The differences in discipline should be studied before interacting or working in different organization to avoid misconceptions resulting in failure in achievements of target. This happens due to change in culture or values imbedded in the society or organization as all. To further elaborate the effect on disciplines at various geographical locations, a comparison study has been done to show differences in communication pattern and values in western and Indian industry.

Communication in western Vs Indian industry: Communication plays a vital role as exchange of ideas/thoughts takes 70% of time spent in organization. This communication is both in verbal and non-verbal. Due to increase in globalization if style of communication is not known can have a disaster results

The following Table shows important characteristics of communication having major differences in Indian and western industry:

Characteristics

Western

Indian

Differences

Information exchange

Share knowledge & experience (context) by limited ritual interaction

Less focused on exchange of information and more focus on relation building

High context environment Vs Low context environment

Straight forward

Coming straight to point(avoid implying and hinting)

Information is shared in reservation not in publicly in meeting

Direct questions and requests

Literal

Say exactly what they mean

Need to interpret from conversation

Reading between lines

Problem-orientated

Finding solutions to problem collectively

Problem should be handled individually

Task oriented Vs result oriented

Informal

Highly Informal(addresses by 1st name)

Address by Sir or Madam

Converse freely  vs  limited sharing

Values followed in western and Indian industry:

Values are belief or ideals holds by individual which can be desirable or undesirable. Some common values are shared by inhabitants of various geographical location .Both Indian and western geographies have a diverse religion, languages, and beliefs. So same values may not be held by everyone and may not be applicable to every situation. But they express some dominant norms evident in many workplaces. Due to difference in values behavior changes.

The following table shows differences in values of Indian and western individuals.

American Characteristics

American Values

American Behavior

Indian Characteristics

Indian Value

Indian Behavior

Individualism

Personal Freedom, Independence

left alone to do

their own thing

Collectivism

Relationship prevails over task

Intended to increase group size

Informality

tend to believe in equality

CEOs generally prefer to be addressed by their

first name

Formal

Authoritive

Behave formally w.r.t  age & Seniority

Privacy

value their own private space and possessions

and expect to have time to process things on their own

Never prefer it if you don't touch their

belongings unless they give explicit permission

Convincing

Group behavior

Accomplishes job by sharing data and bringing everyone in same platform

Characteristics

American Values

American Behavior

Characteristics

Indian Value

Indian Behavior

Directness and assertiveness

Honest over respecting people's feelings.

solve disagreements by

directly confronting the person they disagree with

Interpersonal relationships

Mask  emotional responses

Maintains harmony

Personal progress

make changes to make progress

change jobs frequently

Grows with organization

Long term contracts

Prefer internal transfer over lateral placements

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