Cool Stuffs

30-day Return Period

We accept returns or exchanges 30 days from the original purchase. Please review the details below.

14-day Return Period

We accept returns or exchanges 14 days from the original purchase on computers, monitors, receivers, car stereos, amplifiers, and DVD players.

Restocking Fee

Unless defective, a restocking fee of 15% will be charged on opened or installed items, which installation can not be refunded. Unless defective, a restocking fee of 25% will be charged on special order products.

Missing Item or Damaged Product Fee

A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition).

Return and Exchange Requirements

Your original receipt is required for all returns, exchanges, and warranty services. For cash purchases over $250 and check purchases over $100, your refund will be issued by check from our office within 14 business days.

Personal Data

Please remove all personal data (e.g., personal CD’s, memory sticks videotapes) from any returned or exchanged products. Houston