Introduction

Introduction

Before we start to discuss about operation management in operations process. I would like to explain a little bit what operation management all about is. Operations management is concern with making sure that all of the organizations good and service are manufacture as efficiently as possible through effective control and management of an organization’s operating system and production function. In addition, operation management known as Management of business processes

How to structure the processes and manage resources to develop the appropriate capabilities to convert inputs to outputs. In the main activity of operation management can be split up into the three stage of the production, such as; input, processes, output.

Operation management is so important in the business, because operation management can lower costs and increased profit, better good provision and increased sales and profit, last but not lease necessity.

Operation process is similar in that they all transform input resources into output products and services. In addition, have differ in a number of ways, and they have four important particular. Such as, the volume of their output, the variety of their output, the variation in the demand for their output, and the degree of visibility which customer have of the productions of the product of service.

issue/problem

The problem in promotional forecasting has resulted from numerous internal and external factors that affect the demand patterns. To Predicting, customer demand in the highly competitive grocery retail business has become extremely difficult, especially for promotional items. In the grocery retail business,