John Higgins

How would you describe the attitudes of Higgins and Prescott towards the implementation of personnel policies in the Japanese operations?

The attitude that took Higgins was trying to drive people from the company in the same manner as it would a Japanese regardless of the rules stipulated that the company had.

Prescott for his part he felt upset and attacked by this attitude because Higgins was revolutionizing the order that already existed within the company, causing an inconsistency in policies of the company.

The attitude was that Prescott had to run the company in the same way that handled the parent company in the U.S., without adapting to Japanese culture and although this was a rigid attitude, was approved by the human resources of the Japanese company since these were willing to try other methods that used in Japan

What are the main reasons for the different attitudes?

The attitude of Higgins was because he was too interiorization in Japanese culture because of his fascination and admiration for what this society that made him lose objectivity and believe that the method of the Japanese was the best by what they wanted to transform a U.S. company which was governed by a different organizational culture in a typical Japanese company.

Moreover Prescott wanted to retain the company as it was, with the entrepreneurial vision of an American inadvertently adapt to Japanese culture, because it was introducing a formula that had already been successful in the U.S.

If you were the CEO of Weaver, head of Japanese operations, and the conflict between Prescott and Higgins What would you do? Identify some alternatives first and then make its recommendations

The case is extremely interesting because it shows a situation where both sides have reason and yet both are wrong. The first