Managinf People & Orgn

INTRODUCTION

This paper is based on a real company and outlines the operations of the company, with the organizational goals pursued, followed by the analysis of the people working in the firm to support the facts leading to prove that people tend to pursue their own goals, using the organization for their own ends. Kindly consider all information as confidential.

Company Background

Aptec Distribution is a leading focused broad line IT distributor, providing IT resellers with a complete range of leading IT telecommunication products and services. The Organization employs more than 400 employees and has 8 subsidiaries and locations in the UAE, Saudi Arabia, Kuwait, Egypt, Lebanon, Turkey, Iraq and Africa. Aptec Dubai was started in 1997 and employs close to 180 employees.

Organization Structure

The organizational structure portrays a company’s processes and the style in which the tasks are divided leading to the creation of an organizational structure. Organizational structure is defined as “the set of formal tasks assigned to individuals and departments” “formal reporting relationships, including lines of authority, decision responsibility, number of hierarchical levels, and span of managers’ control” [The New Era of Management, Richard L. Daft, Chapter 10, Pg. 351]

When the company was newly established, there was only a limited team of twenty-five employees, of which eight sales staff (covering Middle East) reported directly to the General Manager himself!

Slowly and surely, the company builds a ‘good’ reputation, thus making substantial profits, thereby growing immensely and recruiting new staff. Currently APTEC employs twelve members in the sales, catering to the UAE Region only and others covering the MESA region.

Due to the fast-paced growth, the General Manager introduced certain rules and regulation to bring order to the organization. This resulted in the appointment of the Sales and Marketing Manager. Thus, centralization was achieved by the