Managing Conflict/geneone
By: Jack • Essay • 834 Words • March 4, 2010 • 1,113 Views
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Managing Conflict-Team B
Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values, or needs. It can originate from past rivalries and personality differences. Conflict arrives when needs are ignored, things are interpreted differently (perceptions), others try to make changes, beliefs and/or values are different, and feelings and emotions are involved. When conflict occurs the team becomes less effective. Managing conflict can be difficult. If the conflict is understood it can be managed effectively by meeting both parties’ needs. It is important to learn how to manage conflict to be a more productive team and more satisfied group who feel welcome to communicate openly, take risks, and exchange ideas (Lesmeister, 1992). Individuals can become more effective in conflict situations if appropriate behaviors are selected for use. An individual must understand the way they act and learn ways to cope in order to manage conflict. Changing the way you act affects the way others respond to you (Lesmeister, 1992). Conflict can trigger many behaviors. Things will be said and done to trigger behaviors. Everyone has their own way of dealing with conflict. Several strategies in dealing with conflict include avoidance, accommodation, compromise, competition, and collaboration. Some ways to manage conflict include dealing with one issue at a time, choosing the right time for the conflict, agreeing to disagree, accepting the fact that conflict will occur, not insisting to be right, avoiding name calling, and avoiding threatening behavior.
GeneOne has devised a plan that will take a maximum of 36 months to complete in order to offer IPO capital and hit growth targets of 40%. Even with the leadership and organizational capabilities GeneOne is equipped with, they have not been able to avoid conflicts. There is a great deal of conflict that has surfaced during this transitional process. Of the many concerns, the potential for employee resignations has increased, different views on the way their research should be conducted is placing people at odds, and the possibility of having to replace some of the team members to so called get ahead was brought up and may cause more conflict. In order to manage these issues successfully, the team will have to alter the way in which they handle themselves in an ordinary position. The team may have to increase the level of constructive criticism during their meetings. Constructive conflict should be encouraged under some conditions because it potentially helps people to recognize problems, identify a variety of solutions, and better understand the relevant issues (McShane & Glinow). The company is up against a lot of odds and if these conflicts are not managed properly, GeneOne's chances at succeeding with their venture could decrease.
Conflict may occur with unclear or misunderstood communication. When communicating with other people an approach of diplomacy without confrontation and blaming will serve the process toward conflict resolution much better. When communication is flawed, it is only natural that an individual lacking effective communication skills we be more and more avoided. Limited communication