Organization Behaviour

Introduction:

Our society has many organizations which serve many important needs and are a necessary part of the society. Individuals, other organizations and the community are increasingly influenced by the decisions and actions of management in organizations. Thus, it is very important to understand the persuasive influences which they exercise over the behavior of people and to understand how organizations function.

According to the Financial Times Mastering Management Series, Organizational behavior is one of the most complex and perhaps least understood academic elements of modern general management, but since it concerns the behaviour of people within organization it is also one of the most central … its concern with individual and group patterns of behavior makes it an essential element in dealing with the complex behavioral issues thrown up in the modern business world.

Mission Management Services is a company which carries out surveys and compiles statistics on a wide range of employment issues at the request of local employers or employer organizations. I am a member of their research team, and my team has been commissioned by the local chamber of commerce to conduct an investigation into how a sample of organizations approaches the management of their activities. My analysis also examines organization structure and culture, as well as management style. For this report I have been given the responsibility to write a report based on the three following company’s case studies.

Task One:

Fetan Limited

Empowerment is a term used in job design to indicate increasing the authority given to people to make decisions within the job or changes to the job itself. Therefore, employee empowerment means increasing the authority of the employees.

This decision was a wrong decision because the company is such a large company that it is hard for the managers themselves to manage it. If we empower the employees at this stage, then obviously they will take advantage of it and form unions and groups within themselves and create big issues out of small things. If empowerment didn’t exist, then the managers would have taken care of the situation, and whatever would happen within the employees, the manager would sort it out. But now, because of empowerment, nobody is listening to the managers, and they are going directly to the owner. It is not possible for the owner to control 3000 staff at the same time. It is then that the company faces redundancies. Out of 3000 employees, not every employee is a good person and not every employee is a bad person. It would be a wise decision to empower the employees if it was guaranteed that every single person is a good person.

Yes there is scope for the company to return to the old system, since even the employees do not like this system. They would prefer that the company be run in its old ways, that is, the management will manage the employees.

Task Two:

Whalley Glass Products

The systems approach is an organized approach to management, which is based on the belief that all parts of an organization are interdependent on each other and are interrelated in a complex relationship. It is based on the notion that any change, no matter how small, has a significant effect throughout the whole organization. It analyzes organizations in terms of their processes and interactions with their environment. According to David Buchanan and Andrrzej Huczynski, the systems concept is a management perspective which emphasizes the interdependence between the various parts of an organization, and also between the organization and its environment. In this organization, the use of the systems approach is appropriate, since the company is being run in an organized and systematic way, unlike the contingency approach, which, if applied, makes the organization very disorganized. The systems approach makes sure that the employee is taken into consideration and makes the employee feel a false sense of ownership to the company, so that they way they work for the company is personalized and better than the way an employee thinking that they work for the company would perform. The systems approach does not call for creativity; rather it requires a methodical following of orders and rules. The contingency approach, on the other hand, leaves space for managers to be creative and solve their own problems in their own space.

In Whalley Glass Products, implementation of the systems approach in the production of the standard goods is justified, since this section does not call for frequent change of design and does not have to change structure in order to