Swot

As a management team we have recognized, motivation has decreased within the last quarter. As a manger of this management team motivating employees can be challenge, but creating an environment wherein employees’ motivation is channeled in the right direction at an appropriate level of intensity and continues over time (1). Motivating out employees will build better customer service. Our threats are other restaurants that have great customers service and employees that enjoy working for their restaurant. We have to strive to be the best restaurant in the Metropolitan Area. We can accomplish this with a new motivation technique.

I recommend that we begin with new motivational techniques that will keep our employees motivated throughout their work shift. “The Alley Rally,” is a motivational technique that starts at the beginning of every shift. The shift manager will gather everyone to ask how their day is going. The shift manager will gathers everyone, to set goals for the shift. Example, waiters and waitress goals are to profit four thousand dollars at the end of their shift. People like to be challenged. Leader who top into this need can achieve powerful goals because they will be linking those goals with the fulfillment of desires (2). Then the shift manager will take time out recognize an employee that had a great shit the day before. The shift manager also announces something good about an employee. Showing recognition and appreciating the hard work your employees give to the business, is a reward that employees will cherish (3).

The shift manager takes some time out to announce changes that may have occurred the night before at the restaurant. Example two tables have been added to the dining area or a menu change that will start that night. Keeping workers informed with what is going on with the restaurant at all times, shows your employees they’re apart of the organization and not just pieces to a puzzle. This gives them a sense of belonging. (4) Theory Z employees and managers view the organization as a family. This participative spirit fosters cooperation and the dissemination of information and organizational values (5).

After all announcements and recognition is shown, mangers and employees will clap it up and dance to get loose. This will shake off all of employees outside stress and worries before tending to customers (6). Employees will be motivated to work hard and accomplish goals that were set in the beginning of the shift because they know their management team knows that they aren’t always motivated on job. Employees need a little encouragement ever so often. Behavioral or Skinnerian, psychology approach views motivation as determined by the contingencies that exist between behavior and their consequences. According to this view, the notion of motivation as an internal characteristic of a person is an unnecessary inference that people make