The Goal by Eli Goldratt

Although the book was originally written almost 20 years ago, it does a great job at making the subject of process improvement engaging. Goldratt very cleverly disguises a "business book" in the form of a fiction novel.

It seems that I always enjoy books more if I can relate to one of the characters. Although I don't run a factory like Alex Rogo does, I am a pretty busy person who struggles to balance personal and professional demands.

Perhaps the most compelling theme in the book is the concept that the journey is more important than the destination. Every time Alex Rogo thinks he has improved how his factory operates, a whole new crop of issues arises, and Alex needs to re-investigate what's really going on the factory floor so he can find and eliminate the new bottleneck. Goldratt summarizes Alex's task as a process of ongoing improvement. Bottlenecks can appear anywhere, even where you least expect them. The real challenge in being a manager, Alex discovers, is being able to work through the improvement process no matter what form it may take.

If you'll allow me to drash it a little bit (perhaps I'm in the mood because we're right in the middle of the Yamim Noraim), what