Total Quality Management

Total Quality Management

In every organization, it is very important that there is a set direction and a set plan on what the management will need to implement in order to succeed. It is not an easy task for any management group since having a weak plan might cause the organization to either close or spend more time trying to stay afloat. In this week paper, I will be discussing what total quality management (TQM) is. Discuss the impact on globalization. Compare and contrast traditional management styles with quality-focus management styles. In addition, how TQM applies to your current organization.

According to Management help organization, TQM is define as a set of management standards and practices that management uses with the entire organization. The organization uses such practice to push the organization into succeeded and meeting the needs of its consumers. TQM places tough spotlight on procedure and controls as way of constant development. (2008) John Stark a consultant had said that TQM is an art of management that started in the early 1950’s in Japan. He said that TQM is combination of culture, attitude of the organization to give the best product to its customers. (2008)It clearly states that organization uses TQM to provide a better service to its customers and by using and following the TQM management organization can better service its customers. TQM is committed to provide customers and associates a well define goal.

TQM impact globalization in my opinion by making sure that organization can

provide service to its customers without sacrificing integrity. Globalization has been a great part of today’s society and it allows organization to travel around the world with its ideas and visions. TQM gives organization along with globalization a chance to expand with the same type of service that one sees on a regular organization that might be located across the other side of the world. Globalization allows corporation from all over the world to emerge with the same quality that one is accustom too.

According to Total Cost Strategies, there are 11 differences on how traditional management style and TQM management style. Traditional management and TQM differ in numerous examples. In my opinion traditional management are more in-tune with how the decision affect the organization compared to what TQM stand which is behind the customer. A prefer example for such style would be how business in the Philippines run. It does not matter that the seller is wrong as long at the profit is there the seller will not notify if there is defect to a product that the buyer is trying to get. In addition, I believe that a traditional style deals with the short-term and TQM deals with the long-term. An example of such style would be if an organization makes a decision today, it tends to look towards the future and on how it can retain its customers from coming year after year. Traditional styles on the other hand, will look to make sure that profit is present today and will worry about the outcome later on. Another example of traditional style is that most of its solution is base on feeling or opinion and TQM is more focus on a solution and finding that such solution will work for the organization. Traditional styles uses the opinion of its board of directors when making the decision and not