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Book Report: When I say no, I feel guilty

This book deals with learning a set of assertive verbal skills that are effective in enforcing assertive rights in the relationships with other people. The author talks about a couple of assertive skills which I will be presenting in this book report. I picked up this book so that I can learn to be more assertive at work and in personal life. I’m really impressed with the quality of this book and I personally found it to be very effective. The best thing about the book is that the author has listed down various real-life dialogues between individuals, for example, how to be assertive when some sales guy tries to sell you some stuff.

Assertive skill 1: BROKEN RECORD

One of the most important aspects of being verbally assertive is to be persistent and to keep saying what you want over and over again without getting angry, irritated, or loud. This assertive skill is called Broken Record. By practicing