World Telecommunications Inc

World Telecommunications IncWorldwide Telecommunications, Inc. is a telecommunication company that is rapidly growing; Worldwide Telecommunications Inc., is not only increasing their financial margin, but also doubling in employee size. Worldwide Telecommunications, Inc. believes it is important to ensure their employees of both genders and every race, faith, nationality and physical capability have access to equal opportunity and likelihood of success. Below we will evaluate the positive and negative aspects a multicultural workforce might have on an expanding company.

Many of us may ask, “What is Cultural Diversity?” “Cultural Diversity tends to be broadly defined in its current use in organizations to include a variety of races, genders, ages, ethnicities, classes, sexual preferences, physical abilities and religions.” (Fine, 1) “A study by Professor Joseph J. DeStefano of the University of Western Ontario and Martha L. Maznerski of the University of Virginia suggests that diversity in and of itself is not responsible for how well a team works together.” So then, what makes a team work together? One contribution to a great team is how well they have achieved integration. For example, do they communicate clearly, solve differences in a constructive way and do they generate innovative solutions.

Worldwide Telecommunication, Inc. may benefit by a multicultural workforce due to the fact that a culturally diverse workforce provides development of new ideas and decision making. By encouraging a team environment, staff will acknowledge and value each others points of views.

By providing a multicultural workforce the company will benefit in providing the opportunity for their employees to understand and communicate skill fully with customers from a variety of backgrounds. This provides the opportunity to expand worldwide.

Cultural Diversity is not only valuable to the company but also very valuable to the individual employee. Individual employees in a culturally diverse workplace have the opportunity to learn and function in different ways. They may be able to learn a second language and learn additional communications skills for worldwide advancement.

Cultural Diversity has several benefits, but what are its limitations? One major limitation in cultural diversity may be the language barrier. For example people from other countries coming to work in the United States may find it hard to learn the English language, therefore this may hinder their advancement in the workplace. Another example would be here in the Southwestern part the United States. Many jobs in this area need to cater to the Latin population, so many Americans need to know how to speak Spanish. If a language is not learned that may be needed to communicate worldwide, then this may slow down the advancement of both the company and the individual.

As you can see by the company’s name World Telecommunications, Inc. the most important skill needed to be learned by our company is communication. To achieve and develop effective communication, Telecommunications, Inc. has to follow these guidelines: We must make sure company documentation is written in plain English, once documents are written we must ensure proper distribution, we must identify where proficiency in languages other than English would improve customer service, we must make interpreters available and establish a list of names of workers who specify in a specific language.

By imposing a multicultural workforce a major function needed would be training and advancement programs. Without training and development opportunities, neither the corporation nor individual personnel will develop to their full potential. Some of the features if an integrated training