Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others

Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others

Presentation Date: November 5th, 2005

Recommended Length: One hour minimum, One hour 15 minutes maximum

Recommended Content

• Key take-aways

• Practical applications

• Entertaining

• interactive

Presentation Outline:

0:00-0:05 Introduce ETH, Concept of Caring Leader (5 minutes)

0:06-0:10 Most Meaningful Recognition, Need for Encouragement (5 minutes)

0:11-0:50 The Seven Essentials of Encouraging the Heart (40 minutes total)

• Open Discussion Idea Exchange

• Answering of Reflection Questions

• “A + B” Role Playing Game

• End with video summary (2 minutes)

0:51-0:55 Finding Your Voice as a Leader (5 minutes)

0:56-1:00 Implementation Strategies (5 minutes)

1:01-1:05 Summary (5 minutes)

1:06-1:10 Questions (5 minutes)

In a Nutshell: Creating a workforce that cares

Book Outline:

• Chapter 1 - Concept of the caring leader

• Chapter 2-10 - Outlines “seven essential principles” for encouraging workers. Essentials are interrelated and overlapping. It is really all about caring for people.

• Chapter 11-12 - Personalizing process and offers strategies to implement

Overview:

Book’s goal is to reveal the key to unlocking the high achiever within, by what Jim Kouzes and Barry Posner call "encouraging the heart."

Reflects upon one of the most elusive aspects of leadership - caring - and offers a deeper understanding of how and why it works. Premise is employees perform