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The methods of control used by organizations to maintain conformity and to advance the business goals are labeled control mechanisms. These control mechanisms are used as tools to ensure the survival of the organization. The control mechanisms are relevant to understanding organizational change because they are often used to shape change within the business. Control mechanisms can affect an organization internally and externally depending upon where the emphasis is placed. Control mechanisms might include: 1) “action” or behavioral, 2) personnel and cultural, or 3) “results” or output. Control is the process of ensuring that an organizational activity conform to its plans and that its objectives are achieved. Without control there can be no plans or objectives because plans are what drives the procedures that should be followed by the members of the organization. In this discussion the control mechanism of “action” that govern the Juvenile Diabetes Research Center, Wachovia Bank, and Bank of America will be reviewed as it relates to the prosperity of each organization.

Many different control mechanisms are used within a company to deal with the problem of organizational control. One of those mechanisms used is “action” or “behavioral”, which is basically just observing the actions of an individual as they go about their daily work. At the Juvenile Diabetes Research Center this approach is really not used as much as it is within Wachovia Bank and Bank of America because the organization is much smaller and the employees are not as closely monitored, whereas in a bank environment the employees are watched more frequently. Most of the time it is by a “manager” or “supervisor” to ensure that the employees are doing