Acer’s Critical Success Factors

1. INTRODUCTION

The Acer Group is one of the world’s largest PC and computer component manufacturers. Associated Acer companies include the world’s third largest PC manufacturer, and Acer’s mobile computers, network servers and personal computers are ranked in the world’s top ten most popular brands in their respective product categories. Acer is the market leader in many countries around the world, and is ranked in more than 30 countries globally owing to the strength of its core business. On the distribution side, in 2007 it is the world’s No.4 PC branded PC vendor, number one in South East Asia, Latin America and Middle East, etc... Since spinning-off its manufacturing operation, Acer has focused on globally marketing its brand-name products: mobile and desktop PCs, servers and storage, LCD monitors and high-definition TVs, and handheld/navigational devices. Acer's unique Channel Business Model is instrumental to the company's continued success. The model encourages partners and suppliers to collaborate