Case: Kristen's Cookie Company (a)
By: Steve • Case Study • 1,204 Words • December 16, 2009 • 3,021 Views
Essay title: Case: Kristen's Cookie Company (a)
1. How long will it take you to fill a rush order?
Action Needed Time in min
Clean Bowl, Add ingredients, and Mix 6
Dish Cookies onto Tray* 2
Put cookies in Oven, Set Timer & Temp. 1
Baking* 9
Remove cookies and cool 5
Bag cookies* 2
Accept payment 1
Total 26
* Per dozen cookies
2. How many orders can you fill in a night, assuming you are open four
hours each night?
If we use the capacity of the mixing bowl, which is 3 dozen cookies per cycle, we get a
different time.
Action Needed Time in min
Clean Bowl, Add ingredients, and Mix 6
Same for 3 dozen: 6
Dish Cookies onto Tray 2
2x3=6
Put cookies in Oven, Set Timer & Temp. 1
1x3=3
Baking 9
9x3=27
Remove cookies and cool 5
Same for 3 dozen: 5
Bag cookies 2
2x3=6
Accept payment 1
Same for 3 dozen: 1
Total 54
If we produce 3 dozen cookies every 54 minutes, we will complete 240/54= 4,44 cycles
which is equivalent to 13,33 dozen cookies. Because there is no half cycle we need to round
down. We can produce 4 cycles which is equivalent to 12 dozen cookies in 4 hours.
3. How much of your own and your roommate's valuable time will it
take to fill each order?
Time used by me:
Action Needed Time in min
Clean Bowl, Add ingredients, and Mix 6
Dish Cookies onto Tray 2
Total 8
Time used by my roommate:
Action Needed Time in min
Put cookies in Oven, Set Timer & Temp. 1
Bag cookies* 2
Accept payment 1
Total 4
4. Because your baking trays can hold exactly one dozen cookies, you
will produce and sell cookies by the dozen. Should you give any
discount for people who order two dozen cookies, three dozen
cookies, or more? If so, how much? Will it take any longer to fill a two-
dozen cookie order than a one-dozen cookie order?
You can only give a discount if the cost of your raw materials decrease because of your
ability to get a discount from a supplier for purchasing larger quantities, or