Human Capital Concepts Worksheet Concept - Application of Concept in the Scenario - Reference to Concept in Reading

Human Capital Concepts Worksheet

Concept Application of Concept in the Scenario Reference to Concept in Reading

Staff education and training to develop new strategy

Solution-based selling will require InterClean’s sales force to be more knowledgeable about emerging issues in sanitation, environmental regulation of cleaning and cleaning systems and OSHA standards. They will need to understand the legal, environmental, safety, ethical and regulatory issues that affect sanitation and cleaning in varied industries and settings. They have to develop customized packages of cleaning solutions and systems. High performing business display a greater commitment to training and skill development, HRM activity is related to other ideas about the need for continuous improvement, development over time. InterClean’s must need to give training and establish reward practices that encourage employees to participate in training activities to adapt to fit their new direction.

Staffing plan expectations

To meet InterClean’s challenge, their sales staff will undergo intensive training that the increased technical skill and expertise. InterClean’s HR department will lead the staffing review effort. They will make in the review process that can necessitate internal organizational changes to help ensure transition. It is important that their departmental teams are structured in a manner consistent with new direction. Prospectors attempt with knowledge, skills and abilities will tend to be concentrated in the areas of marketing and expand into new markets. They will focus on the achievement in desired knowledge.

Skill inventories

InterClean’s must have inventory the skills of the current sales force, identify skills and competency levels needed for the new sales direction. They must determine which gaps need to be filled with new hires and how to retrain the old employees such as job-related training, general and non-job related training, contract related training, computer/ software training, leadership training, customer