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Netflix

By:   •  Case Study  •  302 Words  •  November 23, 2009  •  1,124 Views

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Essay title: Netflix

Strengths:

• Subscription-style e-commerce service- low monthly fees enables Netflix to compete with Blockbuster

• Established leader in the growing Home Entertainment Market and Internet

• Less overheard compared to video rental stores- no storefront means- less employees are hired.

• Established consumer base- that looks at Netflix as a mean of convenience.

• No Late Fees- No line ups

• Customers have unlimited access to the largest movie database, more of a selection compared to other video stores.

• Easy to navigate website. Customers can find their favorites in minutes.

• First-Move Advantage- they are the first online DVD store

Weaknesses:

- Not economical for consumers who watch less than one movie a week, although its inexpensive and convenient

- Customers cannot get the movies immediately have to wait until they arrive

- Inventory Control- movies might arrive late, or get lost during delivery which will result in loss of customers.

- Although DVDs are unlimited- customer is only allowed a certain out at a time.

- Slow process in shipping/receiving movies

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