Organizational Behavior Forces

University of Phoenix

MGT 331

Organizational Behavior

Gary Denny

January 15, 2006

Organizational Behavior Forces

All companies experience internal and external forces that affect the nature of their business. Some of these forces can be controlled by the company itself these are called internal forces but actions that occur outside of the company without the company being able to control them is called external forces. These forces whether they are internal such as company restructuring or external forces, for example the company's competitor coming out with a better product push the company to take actions to ensure that the company will survive through them. The internal and external forces that can affect each company range from company restructuring, organizational mission, fiscal policies, competition, the economy, customer demands, and globalization. The members of Team A have examined each of his or her respective organizations and discussed below how internal and external forces have affected each company.

Intertec Publishing -The Atlanta Office

Throughout the years, several internal and external forces have influenced the decisions made by the strategic planners in the Atlanta office of Intertec Publishing. The company's mission is to keep the company viable and profitable while maintaining a competitive edge. To achieve a company's mission, various forms of restructuring measures such as lay offs; downsizing, outsourcing of jobs, bringing jobs in-house, and changing top-level management are implemented. To keep the company viable and in good financial standing, fiscal policies such as quality control, waste control, over-spending and the need for quality as well as quantity production issues were addressed.

External forces that have had an impact on the growth and stability of the companies include competition, economy, customer demands, and globalization. It is safe to say that competition, the economy, and customer demands are a few of the driving forces that have led management to implement new and innovative ways of marketing, distributing, and advertising their product. The effects of competition and the rise and fall in the economy have resulted in various forms of mergers, closures, sales, and acquisitions. Intertec Publishing continues to meet the demands of costumers by providing quality customer service, and by using cutting edge technology such as computers, electronics, and the Internet to distribute information easily and conveniently to customers. Technology and electronic communication have also promoted a global market