Service Culture and Relationship Management Courses

Service Culture and Relationship Management Courses

An Overview

Purpose Of This Overview

To put Socitm Learning’s 5 offerings in the areas of service culture and relationship management in context to enable potential customers to select the most appropriate type of solution to meet their needs.

It also aims to give a feel for the cost of various options.

Lead Tutor And Facilitator

All of these courses are run for Socitm by Mike Sayers of Keisley Harris which has many blue-chip private-sector and public sector clients in both the UK and overseas. Mike tutors in relationship management, strategic marketing and the creation of a strong service ethos among IS/IT staff.

Mike has over 20 years experience of serving and selling to both internal and external customers. This includes spells as an IS/IT Director and as a Director of an IT services company.

Summary Of The Standard Offerings

Public or

Days In-House?