Bank of Quesland

Bank of Queensland.

Advantage and disadvantages.

The most importance offer by the bank of Queensland low rate, visa card to their customers at low interest rate as well as credit card which vital for customers to saved their money. Bank of Queensland offer varieties of benefit to their members which are gold master card special for travellers which give them most prestige value and reward with Q which mean each member are legible to insurance coverage premium when you are travelling globle.Hence bank offers low fees for visa card special to those who cannot afford high premium card they would be entitle to afford cheaper value. Some of card were reward to their members whenever you spend a hugs dollars on it's, then you would get reward back, on what you total spent will be account toward your travelling benefit. The offers varieties of products and services on line banking to encouraging customer and even those who reside in remote areas they are access to services. At the same instantly bank offers personal banking as well as business banking in order to persuade customer to meet their satisfaction. Bank of Queensland also offers commercial banking to public, it also operating all over Australia as whole.

Disadvantage bank of Queensland.

It charges more fees for interest on mortgage loans.

Transferring of money from bank to bank was more difficulty, would delaying transferring on time this happened because of malfunctioning of system.

Complicate of banking system which would be make hard for customers to obtained fund quickly this will disappointed customers.

-Lending money by customer was very cumbersome because they charges more interest and customers were discouraging to continued proceeding to obtained lending.

-Bank would not meet demand of customers and services.

-Machine failure may let to lost money in the system banking.

Some premiums were very expensive which charge highs interest on caps which some low income earners couldn't afford it.

Bank used business strategy level.

Cost leadership strategy.

These strategy that leader developed to strategy focuses on improving customers with effective good and services promptly with new strategy to satisfy their customers needs. However the manager of bank of Queensland David provide efficiency way that quick banking system which extend to others state such as New South Wal as well Victoria to make good coordination of others branches. Hence bank spread out and developed new strategy by buying the new equipment from international fund to expansion of business strategy level and improves loan quality to customers. Therefore to enhance efficiency of mortgage loan at lower rate which affordable by customers. Bank introduce better system technology which create good communication level within the system and improvement of betters services such as, ATM system, banking on line, telephone banking services.,

It supporting bank investment and work on infrastructure which generating low cost create expansion and provide jobs opportunity through opening new others branches. However bank extension to maintain good relationship between customers and provide good performance with banking system. The strategy level create good value with shareholder to provide mutual relationship