Designing a Voice over Ip Telephony Solution
By: Fatih • Research Paper • 1,439 Words • April 13, 2010 • 1,092 Views
Designing a Voice over Ip Telephony Solution
Designing A Voice Over IP Telephony Solution
November 13, 2003
Abstract
When, on March 10, 1876, Alexander Graham Bell uttered the words into a speaker “Watson, come here; I want you.” (Encarta October 2003) to his assistant Thomas Watson, he gave birth to the modern communications revolution, since that time the telephone has become an integral part of modern society. With the advent of the modern computer and computer networks humankind was availed the ability to communicate with both words and data. It is a natural progression of technology that these two modes of communication be joined into one single network thus affording a blending of technologies that will enhance our communication abilities.
The proposed project detailed in this paper has been prepared with the intention of building a fully converged single network to support; data, voice, and video across all of a medium, sized businesses branch locations. To accomplish this I have researched a Cisco AVVID solution to be deployed at the main facility of a midsized company. This document is intended for those technical staff members who will be installing and supporting this network.
The headquarters convergence project will build the base infrastructure and provide the initial deployment of an enterprise wide IP telephony system. This work entails the main location only unless specifically referencing other sites for various reasons
Table of Contents
Abstract 3
Introduction 4
Project Background 4
Project Objective 4
Project Overview and Scope 4
Physical Layer Design 5
Design Requirements and Best Practices 5
Local Area Network (LAN) Quality of Service (QoS) 6
Wide Area Network (WAN) Quality of Service (QoS) 6
Configuration of the Voice Call Processing Server 7
Dial Plan 8
Configuration of the Voice Gateway Hardware and Protocols 9
Transcoding, Conferencing, and MTP Resources 10
Site Survey 10
Pre-installation Site Survey 10
Definition of Completeness 10
Staging Services 11
On-site Installation Requirements 11
Training 13
Documentation 13
Definition of Completeness 13
Project Management 14
Overview 14
Project Control 14
Project Timeline 14
Conclusion 15
Appendix A: Proposal for a Voice Over IP Telephony Solution 16
Appendix B: Progress Report 18
References 20
Final Paper: Designing A Voice Over IP Telephony Solution
Introduction
When, on March 10, 1876, Alexander Graham Bell uttered the words into a speaker “Watson, come here; I want you.” (Encarta October 2003) to his assistant Thomas Watson, he gave birth to the modern communications revolution. Since that time the telephone has become an integral part of modern society. With the advent of the modern computer and computer networks humankind was availed the ability to communicate with both words and data. It is a natural progression of technology that these to modes of communication be joined into one single network thus affording a blending of technologies that will enhance our communication abilities.
Project Background
The proposed project detailed in this document has been prepared as a precursor to, and first step in, a process that will ultimately result in the installation of a voice over IP solution in a midsized company. To prepare for the convergence of voice, video and data it is