Development and Training Paper

Development and Training Paper

Training and development programs are introduced to organizations to improve the knowledge, skills, and abilities of employees. In addition, development and training programs are essential for an organization to successfully train and educate their employees. The quality and variety of the training companies provide is key for motivation. Reasons for training range from new-hire training about your operation to introducing a new concept to a workgroup. Quality training and development programs are essential in keeping the staff motivated about learning new concepts and keeping the department profitable.

The banking industry has been subject to many robberies in the past couple of years. The city as a whole has seen various types of robberies committed ranging from takeovers to forced entry. In comparison to other banks within the city, Union Bank of California has fallen victim to huge monetary losses as well as losses within the staff. Union Bank of California stresses the importance of adhering to company policy when such unfortunate circumstances arise. By abiding by the banks’ policy, employees will minimize the amount of risk on both themselves and the costumers while limiting the potential losses for the bank.

One of the key factors in the development process is determining the issues that need to be addressed. In the case of rising bank robberies in the city, Union Bank realizes the need to educate and prepare the staff in handling a robbery situation if the circumstance were to take place. Union Bank of California has procedures already in tact for such an occasion but based on current events, it becomes quite evident that further extensive training is necessary for Union Banks’ employees. The employees must be re-trained in basic robbery procedures such as; the meaning of cooperation, how to properly identify threats, how to be aware of his or her surroundings, how to cooperate, and how to complete a robbery witness report.

The truth is that many things can come across an employees mind when faced with a life and death situation. It is also true that Union Bank of California values the lives of its employees and customers. With that said, Union Bank of California believes that with proper training and awareness to an employees surroundings, both environment and clientele, will better prepare him or her to handle a robbery situation. By training the employees on how to recognize certain characteristics on the customers that they come into contact with, how to cooperate with the robbers to ensure their safety and the safety of those around them, and how to secure a crime scene will aid in the prevention of a robbery or in the capture of a robber.

Most of the training materials used at Union Bank of California are out of date and must be updated in order to relate to the employees of today. Many things have changed over the course of time that call for training materials that will focus on the threats that exist in the present along with procedures that have changed through the years. Video tapes will play an essential part in the training process by allowing the employees to visualize the material that is being presented to them. The material will be created by the Union Bank of California Risk Services Department which is compiled of former state and government agents. State and government agents, whose primary focus is to monitor robberies in the area as well as threats around the world that can potentially affect the company, will compile an array of cases along with evidence that depict situations that have occurred at various Union Bank of California’s around the state. The cases collected by Risks Services will portray certain events that could have been prevented by looking for certain indicators or certain events that could have minimized the risks of lives by adhering to company policies.

Effective training in the banking industry is essential to be successful. How the training is presented is just as important as the material itself. If the training material is boring and dry more then likely your employees are not going to be engaged and will walk away from the training session dazed and confused.

Banking industries use many different kinds of training. The most effective training is the training that is outsourced. This gives the employee someone else’s view on the subject compared to your supervisor who you see on a daily basis. The banking industry has discovered that when they outsource their training