External Interal Factors

Internal/External Factors

The Four Functions of Management

The four functions of management are important for any company to use. Managers have a responsibility to make sure the goals of the company are met. If the company does not use these functions they face higher risk of failure. The four functions are planning, organizing, leading, and controlling. Managers should be aware of these functions and be able to implement them. According to the text, "In the business world today, the great executives not only adapt to changing conditions but also apply—fanatically, rigorously, consistently, and with discipline—the fundamental management principles," (Bateman & Snell, 2009, p. 19).

If the managers are consistent with the fundamentals they have a better chance for success. In this paper the subjects to discuss is how the internal and external factors affect the four functions. Included in this discussion will be how globalization, technology, innovation, diversity, and ethics affect the four functions. Finally, a discussion on how managers can use delegation to manage these different factors and functions. According to the text, "Although the context of business and the specifics of doing business are changing, there are still plenty of timeless principles that make great managers, and great companies, great," (Bateman & Snell, 2009, p. 19)

It is imperative that all four functions are used. Some managers focus more on one or two areas but not all functions. According to the text, "Some managers are particularly interested in, devoted to, or skilled in one or two of the four functions but not in the others," (Bateman & Snell, 2009, p. 22) Good managers will use all four functions. Managers, skilled only in planning and controlling, and fail to organize the staff they will not motivate them to complete the tasks. This could lead to an increase in used resources. It could lead to failure of the goal.

Internal and External Factors

In 1943, Johnson & Johnson's chairman Robert Wood Johnson created what he called "Our Credo" for the company. According to Johnson & Johnson (1997-2011), "Our Credo, Challenges us to put the needs and well-being of the people we serve first," (Our Credo Values, para. 1). "Our Credo" created for all individuals internally as well as externally to abide by and is still in use today. Johnson & Johnson values the needs of others, when they recognize a need in a location throughout the world; management encourages employees to pursue a solution. An example could be; Dr. Zhao, who lives in the Philippines and works for Johnson & Johnson, saw that local farmers needed access to inexpensive health care. People were timid about visiting a doctor because of infectious disease control. Dr. Zhao implemented through his knowledge and ability a stapling tool for surgeries. This tool has helped to decrease the infectious diseases that spread after surgeries.

Dr. Zhao has helped Johnson & Johnson make an impact with business developments. When he saw a need for the local farmers, he developed the tool needed for a specific need. At the time, what he did not realize was he was helping to develop other companies for Johnson & Johnson. They include "Medical Devices & Diagnostics, Asia Pacific, Medical Devices and Diagnostics R&D that is located in Suzhou, China, Analytical and Pharmaceutical Development Center, in Mumbai, India, and finally in partnership with Tianjin Medical University Cancer Hospital in China where they conduct cancer research," (Passion for Innovation, para. 2).

With people like Dr. Zhao, business functions begin to develop. Dr. Zhao did not know that with his one idea, planning, and organizing, new businesses would grow. Johnson & Johnson has given employees, not just managers the opportunity to come up with ways to make a difference in the world. Johnson & Johnson prides itself on its "enduring strength," (Our Management Approach, para. 1). Moreover, Johnson & Johnson is a large company that functions as small individual companies, According to Johnson & Johnson," While our people operate in a small-company setting, they also have access to the know-how and resources of a Fortune 50 company. It's like having dozens of strategic partners at their fingertips" (Our Management Approach, para. 1)

Globalization, Technology, Innovation, Diversity, and Ethics

The function of management affects all aspects of the day-to-day business practices at Johnson and Johnson. Without planning, organizing, leading, and controlling Johnson &