Facility Mangement in Hong Kong

Facility management is to maintain and care of commercial or institutional buildings. It is an integration of multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace. The role of facility management function is to coordinate and oversee the safe, secure, and environmentally-sound operations and maintenance of these assets in a cost effective manner aimed at long-term preservation of the asset value which is includes in 8 areas such as Property management, Space management, Contract management, Building maintenance, Access & Security, Health & Safety, Environmental Issues, Energy management, Workplace facilities and Communications. These softer factors complement the harder factors associated with the maintenance and care of engineering services installations.

The 8 core functions of Facility Management can help the facility manager to planning, manage and together with risk assessment and disaster planning recovery.

1) Property – Acquisition & disposal, Buying, Business leases, Planning permission and Environmental issues.

2) Communications – Telecommunications, Internet, Intranet, Telephone & fax, reprographics, postal arrangements, maintain critical IT equipment.

3) Workplace facilities – Ergonomics that fit the physical and psychological requirements and capabilities, reduce stress and fatigue in the work envinoment and preventing costly injuries, increase performance and optimize efficiency.

4) Space Management – provide a comfort, safe and efficient environment. Also full use of space.

5) Building maintenance – preventive maintenance, compliance with statutory requirement in all aspects.

6) Access & Security – protect assets, employess, equipment, property and information and should have a complete risk assessment of the situation.

7) Contract – maintenance of equipment, computers, alarms, lift etc. the services for cleaning and courier and also the security guards.

8) Technology – the impact includes of both an organizational perspective and from the perspective of meeting stakeholder demands. It is from three separate perspectives such as Embedded technologies, Enabling technologies and Enhancing technologies.

Swire Properties established in Hong Kong in 1972, it develops and manages world-class commercial, retail and residential properties, typically large-scale multi-purpose complexes. They convinced that innovation, user experience and connectivity can bring substantial and long-term value to the customers and stakeholder. Over the decades, they have created value by transforming under-utilised but strategic sites into thriving shopping malls, business hubs or cosy homes that are now highly sought-after. Swire Properties's commercial portfolio in Hong Kong includes Grade-A offices, retail malls, services apartments and upscale hotels. The principal properties is Pacific Place, Island East (Taikoo Place and Cityplaza), Festival Walk, Citygate and The Upper House. For their residential properties, they have delivered an array of quality residential developments renowned for high standards of design, quality finish, excellent amenities and professional management. The properties includes Taikoo Shing, AZURA, 5 Star Street and Island Lodge. Their commitments to sustainable development incorporate social, economic and environmental risks and benefits. It take these factors into account during the inception, design, construction, occupation and demolition phases of their development projects.

The use of CAMF software is to leveraging the PC to automate the collection and maintenance of facilities management information. The goal is to accomplish functional processes in the overall industry independently, according to pre-adjusted values or to simply their operation and monitoring. It may apply to Swire Properties to assist them to manage their properties.

From CAFM modules in Planning management which provides Forecasting, Staffing,

Functional Survey, Space Programming, Cost Estimating. These may help the facility manage in Strategic Budgeting, Strategic Asset Management ; Project Management provide Budget Tracking and Scheduling, Project data and Provides Issues & Documents management and also to link up the building owners, Architects, Engineers and Contractors which can assist the FM gather the data easily; Assessments modules set the