Fedex Corporation
By: kjazzyk • Case Study • 672 Words • April 19, 2011 • 957 Views
Fedex Corporation
FedEx Corporation (FedEx) and
United Parcel Service, Incorporated
(UPS) are industry leaders in air and
ground package distribution and specialized
transportation and logistics
services. The companies compete on
a global scale and have established
strongholds on particular aspects of
the shipping business. UPS achieved
its status primarily on the strength of
its time-definite ground delivery of
packages and documents. FedEx traditionally
attributes its success and
reputation to its unmatched performance
in overnight deliveries. UPS
delivers an average of over 13 million
packages each day. FedEx averages
approximately 5 million daily deliveries,
but surpasses UPS in air deliveries,
3.1 million to 2 million. The two
rivals have grown out of very different
beginnings to occupy their current
standings in the marketplace. As technological
advances enable UPS and
FedEx to carry their respective businesses
to greater heights, the evolution
of the technology has them walking
a fine line between fanning the
flames of competition and growing
side by side.
Nearly a century old, UPS has
grown from a two-man, two-bicycle
operation in Seattle that promised
the "best service and lowest rates"
into a 355,000-employee corporate
giant with a delivery fleet of 88,000
ground vehicles and nearly 600 airplanes.
The fleet services 1.8 million
shipping customers daily, bringing
deliveries to 6.1 million consignees.
UPS first expanded to Europe in 1975.
In 2003, UPS revealed a $600 million
improvement initiative for its package
sorting and delivery systems. By 2007,
UPS expects this initiative to result in
a $600 million annual reduction in
operating costs, mostly as a result of
productivity improvements and more
efficient driving routes.
UPS counts global reach, technology
systems, customer relationships,
brand equity, and e-commerce
capabilities among its competitive
strengths. The company's growth
strategies include building on its status
as the leader in domestic package
operations, continuing to expand
internationally, offering comprehensive
supply chain solutions to businesses
that seek to outsource such a
complicated business component, and
backing up the core delivery service
with a strong portfolio of e-commerce
solutions. UPS.com fields more than
9 million requests for package tracking
each day, and the Web site receives
115 million daily hits overall.
FedEx Corporation is the parent
company of the various operating