Global Communications Corporation

Problem Solution: Global Communications Corporation

Linda G Nichols

University of Phoenix

This paper deals with a holistic approach to problem-solving and solution development. In this paper, this writer will attempt to show how Global Communications, a leading telecommunication company, handles industry economic pressures brought forth by too much competition. For Global Communications and companies similarly situated, leadership is a key component. Leadership can be seen as a process of identifying opportunities and solving problems. Problem-solving is a core capability required to realize these opportunities. This paper will go through the 9 step problem-solving process using the company Global Communications as a case study. Using this 9 step problem-solving process will help Global Communications make some complex decisions in a complex and declining industry.

The telecommunication industry is a very competitive industry, and Global Communications is an industry leader. In order for Global Communications