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1. Modern firms increasingly rely on other firms to supply goods and services instead of doing these tasks themselves. This increased level of _____________ is leading to increased emphasis on ____________ management.

Operations

outsourcing; supply chain

offshoring; lean

downsizing; total quality

optimizing; inventory

internationalization; intercultural

2. Product design and choice of location are examples of _______ decisions

Operations

strategic

tactical

operational

customer focused

design

3. Which of the following features would not generally be considered common to all forecasts?

Operations

Assumption of a stable underlying causal system

Actual results will differ somewhat from predicted values.

Historical data is available on which to base the forecast.

Forecasts for groups of items tend to be more accurate than forecasts for individual items.

Accuracy decreases as the time horizon increases.

4. One way to increase reliability is to:

Operations

eliminate backup component

improve preventive maintenance procedures

increase mean repair time

increase the number of independent components

none of the above

5. Maximum capacity refers to the upper limit of:

Operations

inventories

demand

supplies

rate of output

finances

6.Ergonomics is the use of computers and robots in the workplace.

Operations

True

False

7.One disadvantage of specialization is worker dissatisfaction.

Operations

True

False

8. Location decisions are basically one-time decisions usually made by new organizations.

Operations

True

False

9. Advanced communications has aided globalization.

Operations

True

False

10. An organization achieves quality by consistently meeting their competitor's standards.

Operations

True

False

11. Decision criteria

Quantitative Techniques - TOPIC: Problem solving and decision making

are the choices faced by the decision maker.

are the problems faced by the decision maker.

are the ways to evaluate the choices faced by the decision maker.

must be unique for a problem.

12. A list of all possible outcomes of an experiment is called

Quantitative