How Would You Assess the Effectiveness of This Team

How would you assess the effectiveness of this team?

This team has poor effectiveness. The case states, "As a result, the patients feel as if no one cares or understands them" (Northouse, 2013, p. 309). The egos involved are getting in the way of their effectiveness. I believe the team has strong membership; however the concepts of using everyone’s strengths are being disregarded because the two physicians control the team decisions/conversations. They have many communication and authoritative issues that will only continue to impede the patients’ feeling of value and create conflict between the team members.

In monitoring this team, at what level and function do you see the most serious problems? Internal task? Internal relational? External?

I see a huge problem on the external aspect of the patient care. When patients know they are pushed aside because of poor team actions, this is a major issue. Tensions were high between the team members and the patients started noticing. The internal relational: fighting is the core of the problem from the team aspect. There are very obvious signs of lack of conflict management, collaborations and interpersonal communication (Northouse, 2013).

Would you take action to improve team functioning? If so, how would you intervene? Why?

Knowing my character, I would definitely have to take action! I would not be able to stand around knowing patients were suffering because of team actions. First, I would speak privately with the physicians and see if they could reduce their feeling of "having to be right" for the sake of that patients. Clearly they are qualified to be on the team, but they need to see that the other members are qualified also and have a valid opinion. Additionally, I would