Human Resource Management

1. It is a cultural attitude marked by the tendency to regard one's own culture as superior to others a. Geocentrism b. Polycentrism c. Ethnocentrism d. Egocentrism

2. It is the systemic study of job requirements & those factors that influence the performance of those job requirements a. Job analysis b. Job rotation c. Job circulation d. Job description

3. This Act provides an assistance for minimum statutory wages for scheduled employment a. Payment of Wages Act, 1936 b. Minimum Wages Act, 1948 c. Factories Act, 1948 d. Payment of Gratuity act, 1972

4. __________ is the actual posting of an employee to a specific job a. Induction b. Placement c. Attrition d. None

5. Broadening an individual's knowledge, skills & abilities for future responsibilities is known as

a. Training b. Development c. Education d. Mentoring

Examination Paper of Human Resource Management

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IIBM Institute of Business Management

6. Change that is designed and implemented in an orderly and timely fashion in anticipation of future events a. Planned change b. Technology change c. Structural change d. None

7. It is a process for setting goals and monitoring progress towards achieving those goals a. Performance appraisal b. Performance gap c. Performance factor d. Performance management system 8. A method which requires the rates to provide a subjective performance evaluation along a scale from low to high a. Assessment centre b. Checklist c. Rating scale d. Monitoring

9. It is the sum of knowledge, skills, attitudes, commitment, values and the liking of the people in an organization

a. Human resources b. Personal management c. Human resource management d. Productivity

10. A learning exercise representing a real-life situation where trainees compete with each other to achieve specific objectives

a. Executive development b. Management game c. Programmed learning d. Understudy

Part Two:

1. What is the importance of Career Planning in industry?

2. List the various features of HRM.

3. How can you explain the concept of Performance Appraisal?

4. Differentiate between on- the- job and off- the- job training.

END OF SECTION A

Examination Paper of Human Resource Management

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IIBM Institute of Business Management

Section B: Caselets (40 marks)

? This section consists of Caselets. ? Answer all the questions. ? Each Caselet carries 20 marks. ? Detailed information should form the part of your answer (Word limit 150-200 words).

Caselet 1

Uptron Electronics Limited, is a pioneering and internationally reputed firm in the electronics industry. It is one of the largest firm in the country. It attracted employees from internationally- reputed institute and industries by offering high salaries, perks, etc. It has advertized for the position of an electronic engineer recently. Nearly 150 candidates applied for the jobMr. Sashidhar, an electronics Engineering Graduate from the Indian Institute Of Technology with 5 years working experience in a medium sized electronics firm, was selected from among the 130 candidates who took tests and interview. The interview board recommended an enhancement in his salary by Rs 5,000 more than his present salary at his request. Mr Sashidhar was very happy to achieve this and he was congratulated by a number of people including his previous employer for his brilliant interview performance, and wished him good luck.

Mr Sashidhar joined Uptyron Electronics Ltd., on 21st January, 2002, with greater enthusiasm. He also found his job to be quite comfortable and a challenging one and he felt it was prestigious to work with this company during the formative years of his career. He found his superiors as well as subordinates to be friendly and cooperative. But this climate did not live long. After one year of his service, he slowly