Importance of Hrm in Airline Industry

The importance of HRM in airlines industry

Airline industry is facing a complex and competitive environment with high dependency of external factors. It needs a good management to handle all of matters related to how to be a successful organization. More than 25 percent of Airline industry's expenditure is for labour. It becomes more clearly that running an airline industry is need a good strategy in handling the source of human resources. Human resources management in airline industry is part of integrated global management in the way to deliver the best organisational strategy to win the competition. How to build a human resource management effectively within an organization is a crucial factor in determining competitive advantage and may also be one of important factor that will determine the long-term organizational performance. (Sims, 2002)

Obtaining employees' satisfaction is one of the key elements of the specific roles of HRM in the airline industry. In the future, the organization's ability to attract,