Induction Plan Main Activities

INDUCTION PLAN

CV Background of Charlie Smith : main insights

• Services Management consultant experience in IT Management

• International Experience throughout the world (USA/Europe, Middle East, South America and Australia)

• Evolution from the Technical skills to management and service consulting skills (Customer management, outsourcing and relationship marketing)

• Teaching experience supported with some reports published

Previous Insights from the Interview (assumptions)

• Well supported and demonstrated IT experience carried out in previous jobs with deep in detail examples of issues at job with project teams

• Fair knowledge of the sector (advertisement agencies) with information about current issues and strategic trends.

• Work under pressure seems not a problem

Induction Program

Program Objectives:

• Minimize risk of bringing the new employee to corporate culture and team enrollment as seen in employee labor environment survey (expectations from the induction plan section)

• Optimize results as seen in employee performance during the 1st year of work life and assessments from the managing team

• Obtain feedback from employee in order to improve the quality of the program and make the possible adjustments

Activities for 6 month induction plan

Time Frame

day (d)

week (w)

month (m) Name of Activity Duration

Objective/goal Completed when /

Main tasks Person Assigned Comments/ Reference

1m /1w

1st day Welcome Day 2,5 hr session morning

2 hr session afternoon Meet the directors staff of the company with their general organizational structures and -2,5 hr morning : Presentation speech of all the managers with discussing of main issues of every area and strategic alignment

-Company tour : visit the facilities of the company and meet main employee staff HR Manager /

Directors Team General manager speech

Planning director / Operations Director / Marketing & Sales Director /

HR Director

1m /1w

2nd day Breakfast welcome 1 hr Make the new IT director feel warm at the company : Do not talk about professional issues Have a breakfast paid in a nice place Talk about the unwritten rules and what he expects / its expected

Talk about politics in the company!

Talk about social activities General Manager No rules!

1m /1w

2nd day B2B Relationship management 3 hr session Meet the sales & marketing team

Get to know the customer base and potential needs

Get to know the commercial strategies and orientation -Informal presentation of the team

-Quick review of customer base

-Details of VIP Customers with main concerns and IT related issues

Sales & Marketing Team Show the web of the company with details of campaigns developed and marketing mix deployed

Discussions about Sales & Mkt team main issues that IT could support (Source for future SLA with S/M team)

1m /1w

3th day The Development of a Campaign 5hr session Meet the design team

Know business core process and see with real examples the development issues in advertising campaign -Informal presentation of the team

In depth review of the core process involved

-Involvement in a real advertising campaign design (session /2,5hr) Design team

Operations