Operations Communications

Table of Contents

Page

1.0 Organisation 2

2.0 Organisational Communication 2

3.0 Interpersonal Communication in an Organisation 4

4.0 Public Communications in an Organisation 5

5.0 Internal and External Operation Communication in an Organisation. 6

1.0 ORGANISATION

An organisation may be defined as a number of individuals (usually more than 3) united by the same goal(s), and who have a structure to their group. Each individual within the organisation will have a specific role/roles to play to further the goal(s) of the organisation.

The organisation may be a democracy, i.e. one where each member has a right to decide the overall direction/fate/actions of an organisation, although this sort of organisation seldom lasts long as differences of opinion among people will usually break up the organisation quickly, no matter that each individual's goal is the same, or the organisation may have a leadership hierarchy.

Organisations with recognised leadership hierarchies are by far more common in society, as they are more structured and easier for people to understand their part in than total democracies. With a recognised