Operations Management

Operations Management

Introduction

Organizations turn to Kronos Operations Management for help managing every phase of the employee relationship including staffing, developing, deploying, tracking, and rewarding the workforce. The end result is reduced costs, increased productivity, better decision-making, improved employee satisfaction, and alignment with organizational objectives . Unlike traditional HRMS vendors who primarily deliver value to HR and payroll managers, or niche workforce management vendors who cater to specific groups of employees, Kronos delivers value to the entire workforce. By managing salaried, hourly, remote, mobile, and contingent workers through one comprehensive system, everyone from the CEO to the frontline manager can make better decisions and work more effectively. Kronos became the most trusted name in workforce management by delivering value through time-tested and people-proven service approach to 20 million people within some of the world's most recognized organizations. Kronos offer solutions to a diverse array of industries, including education, government, healthcare, hospitality, manufacturing, and retail .

In any organizations of every size and shape: the workforce is the most valuable asset. Kronos is dedicated to solving real-world problems in workforce management.

Kronos mission is to help customers of all sizes to manage every phase of the employee relationship including staffing, developing, deploying, tracking, and rewarding the workforce. The end result is reduced costs, increased productivity, better decision-making, improved employee satisfaction, and alignment with organizational objectives.

In addition there are countless workforce management problems that need solving particularly in small and midsize businesses; problems like automating employee time and labor, increasing payroll accuracy or simplifying benefits administration. Each one is critical to the final results.

On the other hand for large global enterprises, Kronos offers a comprehensive workforce management solution that scales to employee populations of a thousand to hundreds of thousands. They can help any organization to deploy a workforce that is driven by demand, flexible to the organizations business needs, and optimized for maximum business performance.

No matter how big the organization is or what industry is serves, no asset has more strategic value than the workforce. It's always the key success factor when it comes to delivering products and services faster, more efficiently, and with higher quality. That is one of their products, the Demand Driven Workforce Management. By aligning an organizations workforce with business demand drivers, they can reduce costs and optimize business performance like never before. As a solution it can give to the organization even more of a competitive advantage than enterprise resource planning or supply chain management systems. Demand-Driven Workforce Management can help an organization to achieve bottom-line results along with its top operational goals and everything from increasing revenue and profit margins to improving customer loyalty .

Furthermore ISO 9000 has been implemented in this organization because it focuses on “how they do business”. Each procedure and work instruction is documented and thus, becomes the springboard for continuous improvement. Documented processes are the basis of the company for repetition and help eliminate variation within the process. As variation is eliminated, efficiency improves. As efficiency improves, the cost of quality is reduced. Organizations are able to improve the satisfaction of their employees by providing them with immediate access and proactive notification of changes to internal personnel policies, such as vacation allotment, as well as benefits information, such as 401k balances and profit sharing distributions.

Operational Process

Operations management can be generally described as the management of the resources that are needed for the production of goods and services provided by an organization. The production of goods and services occurs through a transformation process that transforms various inputs (raw materials, components, partly finished products, information, customers, facilities, equipment, technology, human resources,) in desired outputs (goods and services) .

Today’s workforce is diverse, with numerous pay classifications such as hourly, salaried, or contract (under various schedules). In