Problem Analysis

One important resource that many organizations claim to provide but often fail at delivering is personal development programs for employees. Because the development involves expanding one's knowledge as it relates to his or her job, the employee looks to their respective organization to assist them in obtaining this knowledge through a well-defined employee development process that includes on-going training. Workplace development activities can encourage growth and career development of employees and improve skills and knowledge that can be immediately applied at work .

A lack of workplace development is a subject that has affected members of Learning Team B in our current professional roles. Janet works in the Human Resources field in San Antonio, Texas. Maria works as the Manager of Community Affairs for Yum Brands, the parent company of the A&W, KFC, Long John Silvers, Pizza Hut and Taco Bell restaurant chains. Tasha works in the accounts receivable department of Prostar Services, a coffee/vending company in Texas and Sarah works as an assistant food and beverage director at the historic Plains Hotel in Cheyenne, Wyoming. While each member has a different type of occupation, each has experienced situations in which management failed to provide job-related training that caused work performance and developmental challenges.

Each member in Learning Team B believe that it is important to receive workplace training; specifically as roles expand so that we as employees will be more equipped to effectively handle and respond to the additional responsibilities. We have each been in a position that has expanded to include additional duties and all had the foresight to request training from our respective managers. For Maria, it was taking on the budget accountability for the Public Relations Department, a role in which she had