Production Operations Management

Course Objective:

The course focuses on the basic concepts, issues, and techniques for efficient and effective operations. Special emphasis is placed on process improvement and supply chain management. Topics include operations strategy, product and service design, process design and analysis, capacity planning, lean production systems, materials and inventory management, quality management, project management, and supply chain management.

Course Outcome:

Upon completing this course, students should be able to:

• Understand the strategic role of Production Operations Management in creating and enhancing a firm’s competitive advantages

• Understand key concepts and issues of POM in both manufacturing and service organizations

• Understand the interdependence of the operations function with the other key functional areas of a firm

• Apply analytical skills and problem-solving tools to the analysis of the operations problems

Lecture Wise Details:

S.No. Week No. Lecture No. Topic Readings

1 Week One Class 1

Course Overview,

Introduction to Operations

& History,

Goal (Novel on Operations Management) Course Syllabus

Lecture Notes

Goal by Eliyahu Goldrat

2 Week One Class 2

Terminologies, Process Analysis, Manufacturing Process Analysis,

Form Teams for Case Study Case-I: Pakora Company Case Study

3 Week Two Class 3 Discussion on Pakora Company Case Study,

Waiting Line Analysis and Queuing Theory Case Study: Health Clinic

4 Week Two Class 4 Discussion on Health Clinic Case Study,

Supply Chain Management

5 Week Three Class 5

Discussion on Progress of Goal,

Lean Production Toyota Production System