Real World of Dss

A. Describing a Decision Making Situation:

- A decision made by a work team to select a new worker in an organization.

The supervisor is authorized to make the decision and determines that the support of the team members will be important for the success of any newly hired employee.

He/she will make the final decision but wants the groups input on the decision. He invites everyone in the team to meet with the potential candidates and gathers the team for the decision making process including the personnel department representative to this product team.

Characteristics of the decision making process:-

It’s employed in a structured decision context, where the problem is common, routine and recurrent. The information is easily attained, when reviewing the goals of the team and the characteristics, attitude and abilities the person selected will have to have in order to assist in achieving these goals.

It’s under control of the decision maker which is in this case the supervisor.

It’s interactive and friendly because here the supervisor reminds the team that he/she wants their input and recommendations and will make the final decision taking into consideration what they say, which makes the employees feel motivated to say what on their mind and empowered.

It supports a team based decision making, because all team members have to make their reviews and suggestions and all would be considered when the decision is made.

- The Typology of the decision:

It’s a negotiation-based decision, which is classified as a Routine decision. Choosing a new worker in an organization happens constantly so the goals and objectives are clear, the must match the selected person nature and skill with the whole team and business and do that for all of the candidates nominated for the job. Also the policies, procedures and technologies exist to achieve the goals (programmed), the supervisor passes the case to his /her team, gather their opinions and suggestions, consider them all and finally decide which candidate would be better for the position.

- Category of DSS required:

There are a variety of categories of DSS’s suitable for each problem, for this particular problem in my opinion, a group DSS would be the best choice because it has a prominent communication layer that may be absent in an individual DSS, especially there is team who has to work together and provide information to assist the supervisor in making the final decision in choosing the perfect employee.

B. Identify and describe commercial DSS software products:

1- Clinical decision support systems (CDSS): are interactive computer programs, which are designed to assist physicians and other health professionals with decision making tasks.

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