Tanker Airlift Control Center

PRINCIPLES OF MANAGEMENT APPLIED RESEARCH

UNITED STATES AIR FORCE

HEADQUARTERS AIR MOBILITY COMMAND

TANKER AIRLIFT CONTROL CENTER

THOMAS G.H. STEVENS Jr.

Karl Hartenstine

Park University Internet Campus

A course paper presented to the School for Arts and Sciences and distance Learning

in partial fulfillment of the requirements for the degree of

Baccalaureate

Principle of Management

Park University

October 2005

TABLE OF CONTENTS

Page

INTRODUCTION …………………………………………………………

BODY ……………………………………………………………………...

International Business ……………………………………………...

Legal, Ethical and Social Responsibilities …………………………

General Planning and Strategic Planning …………………………..

Operating Management and Plans ………………………………….

Organization Work and Structure …………………………………..

Work Team Utilization ……………………………………………...

Staffing ………………………………………………………………

Employee and Manager Development ……………………………….

Motivating Employees ………………………………………………..

Leading ……………………………………………………………….

Managing conflict and Stress …………………………………………

Managing Change ……………………………………………………..

Controlling …………………………………………………………….

Appraising and Rewarding …………………………………………….

Operations Control ……………………………………………………..

CONCLUSION …………………………………………………………………

REFERENCES …………………………………………………………………

INTRODUCTION

The 18th Air Force, Tanker Airlift Control Center (TACC), Headquarters Air Mobility Command (AMC), United States Air Force (USAF), located at Scott AFB, Illinois (20 miles east of St. Louis, Missouri), is the command’s hub for planning and directing Air Force tanker, transport and commercial aircraft operations around the world, 24 hours a day, seven days a week. Its purpose is to plan, schedule and track tanker, airlift and aeromedical evacuation aircraft worldwide to efficiently and effectively accomplish AMC’s Global