Measuring Job Satisfaction in Surveys -

This report provides a comparative overview of how job satisfaction is measured in national working conditions

surveys, based on 16 national contributions to a questionnaire (PDF file ). It investigates conceptual and

methodological issues in the study of job satisfaction. The report then examines survey results on levels of general

or overall job satisfaction among workers, as well as identifying the relationship between specific factors relating

to work and job satisfaction. The national contributions from the following 16 countries are available (as PDF

files): Austria , Bulgaria , the Czech Republic , Denmark , Estonia , Finland , France , Germany , Hungary , Italy ,

the Netherlands , Portugal , Romania , Spain , Sweden and the United Kingdom . Jorge Cabrita and Heloisa

Perista (CESIS, Portugal) coordinated the preparation of this comparative analytical report.

Importance of job satisfaction

Investigated by several disciplines such as psychology, sociology, economics and management sciences, job

satisfaction is a frequently studied subject in work and organisational literature. This is mainly due to the fact that

many experts believe that job satisfaction trends can affect labour market behaviour and influence work

productivity, work effort, employee absenteeism