Comm 2000 - Case Study

John Conner

Dr. Ellen Klein

COMM 2000

15 Oct 2017

Case Study 2

        The first communication event that comes to mind was when we were studying the HURIER model and I applied it at work. The six stages, from whose first letters the model is named, are hearing, understanding, remembering, interpreting, evaluating, and responding. The six stages do not have to be in that exact order but it was provided that way. I was in the middle of a meeting and I looked around the room to see at what stages I thought people were in the model. It was a HR meeting that I already attended before so I could pay attention to the people around myself.

        The first stage is Hearing, the physical process of perceiving sound. The meeting was in the morning so I could tell that some people were not awake yet. They were hearing but not really listening to the HR representative. There were multiple people that I thought were understanding due to the amount of questions that were asked about certain aspects of the speech. I am unsure if the people were able to remember the items that were being discussed because I could only see what was going on in the meeting. I was able to remember what was said in the previous meeting so I did not really need to listen to the speaker again.

        The next stage is interpreting, which I could tell that some people were doing. The speaker and a couple people in the front were engaged in conversation and picking up on each others social queues through facial expressions. People were forced to evaluate a couple different options of health plans that were presented. Then people responded to the HR representative by letting them know that it was a great and informative meeting. It was a great meeting to be able to watch around the room and see people’s reactions to the speaker.

        The next communication event that I noticed at work is Forming and Maintaining Social Bonds. There are several people at my work that I can explain our relationships through the theories explained. The first is the Attraction Theory, which describes why we are drawn to others. I was socially attracted to one of my best friends at the company due to him being the same age as myself and his love for football. We had a big social attraction, which means being attracted to someone’s personality. We have been friends for almost five years now and continue to be friends even though he has moved on to another company.