Communication Plan

Communications Plan (PDLC)

Document Information

Software Version:

Publication Date:

Catalog Number:

Creation Date: 20 September, 2005

Contents

1. Introduction 7

Purpose and Scope 7

Related Documents 7

Terms and Definition 7

2. Key Roles and Responsibilities 9

Quality Assurance Responsibilities 15

3. PDU OBS/Focal Point List 17

4. Coordination Meeting Plan 18

Purpose and Scope 18

Recurring Coordination Meetings 18

Event-Driven Coordination Meetings 22

5. Reporting Plan 27

Purpose and Scope 27

Communications Report List 27

6. Open Issues and Action Items 29

Purpose and Scope 29

Organization of AIs and OIs 29

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1. INTRODUCTION

Purpose and Scope

Proactive communication is important on all projects. The program manager must make sure that team members, customers and stakeholders have the information they need to do their jobs. Communication is also a vital way to manage expectations about how the project is going and who needs to be doing what. This can be as simple as talking to your team members about how they are doing on their assigned work, or a regularly scheduled status meeting. However you do it, proper communication can go a long way toward ensuring project success.

Communication gets much more complex the larger a project gets, and the more people that are involved. Larger projects require communication to be planned in advance, taking into account the particular needs of the people involved. This is where a Communication Plan is useful. A Communication Plan allows you to think through how to communicate most efficiently and effectively to the various constituents.

Effective communication means that you are providing information in the right format, at the right time and with the right impact.

The Communications Plan encompasses all the decisions and preparations required to set up a system of communications that will support the release/project’s activities throughout the release life cycle.

The plan includes the following components:

■ Key roles and responsibilities