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Last update: August 3, 2014
  • Industry Research

    Industry Research

    Page 2 Industry Research An organization's contact center agents are usually a customer's primary and sometimes only contact. However, their role has changed lately from being the guardian of the relationship between the customer and the corporation to the keeper of the hold and handle times. There are many reasons for this change in customer service roles. Driven by everything from sophisticated tools to brutal cost pressures, the role of the contact center agent is

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    Essay Length: 537 Words / 3 Pages
    Submitted: November 14, 2009 By: Jessica
  • Final Paper - African Americans

    Final Paper - African Americans

    Final Paper African Americans Through out history there has been a struggle for African Americans to be accepted in our society. An African American endures many more disadvantages than most white people. The media and other sources have made blacks to look the same and has portrayed them in a certain light that may not be fitting to all blacks. There are many misconceptions that people have of blacks. Many people and organizations have had

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    Essay Length: 615 Words / 3 Pages
    Submitted: November 14, 2009 By: Yan
  • Communication Skills

    Communication Skills

    On the basis of your observation discuss, with reference to communication theories, the degree to which the people involved demonstrated effective communication skills. Compare and contrast also the usefulness of the selected theories for analysing the event. �’I couldn’t help it’ Daryl I am upset. Somebody told my boss I have a part-time job. Smith And he doesn't like that ? Daryl No, he doesn't. He thinks that I am too tired to work. Smith

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    Essay Length: 1,347 Words / 6 Pages
    Submitted: November 14, 2009 By: Janna
  • Teahing Skills Ib Classroom Management

    Teahing Skills Ib Classroom Management

    в… . Introduction The pupils (young learners) market continues to grow a decade of changing attitudes towards this sector of teaching. The teacher is now viewed as a highly-skilled professional who has the knowledge, skills, flexibility and sensitivities of a teacher both of the pupils (children) and of language, and one who is able to balance and combine the two successfully(Gail Ellis). In this sense, to be a qualified teacher of English for pupils requires not

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    Essay Length: 1,710 Words / 7 Pages
    Submitted: November 14, 2009 By: Steve
  • Problem Solving Paper Mba 510

    Problem Solving Paper Mba 510

    Voice of the Customer Domestic US automotive manufacturers are faced with fierce competition from their Asian and European rivals, making mere survival a constant challenge. With high quality and fuel economy as the primary factors for deciding a vehicle purchase, consumers constantly raise the bar for automotive manufacturers, forcing them to revisit their design and manufacturing processes in an effort to meet and exceed expectations. Third party consumer agencies such as Consumer Magazine and JD

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    Essay Length: 1,885 Words / 8 Pages
    Submitted: November 14, 2009 By: Kevin
  • Virtual Organization E-Business Paper

    Virtual Organization E-Business Paper

    Virtual Organization E-Business Paper The virtual organization that I have chosen to write this paper on is Riordan Manufacturing. E-business is defined “broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies”. (Wikipedia, 2007). For this paper I will analyze the legal issues Riordan Manufacturing may face when conducting e-business and discuss possible solutions. I will identify issues that may arise in Riordan Manufacturing international

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    Essay Length: 507 Words / 3 Pages
    Submitted: November 15, 2009 By: regina
  • Personal Values Development Paper

    Personal Values Development Paper

    Personal Values Development Paper Personal values and ethical standards are almost like your DNA, individually yours. There are so many people with different values and ethical standards that there may be some that are similar to yours, however, I believe that there are no two exactly alike. People’s ethics and values are instilled by ones culture, background and environment. In my family, traditional values were very important to our upbringing. The concepts of religion, family,

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    Essay Length: 1,391 Words / 6 Pages
    Submitted: November 15, 2009 By: Bred
  • Seven Rules for Observational Research

    Seven Rules for Observational Research

    Seven rules for observational research: how to watch people do stuff Observational research, ethnography, or, in plain English, watching people do stuff, seems to be hot these days. Newsweek touts it ("Enough Talk," August 18, 1997), which means it's getting to be mainstream, but I find that a lot of clients aren't very comfortable with it. Certainly, compared to traditional focus groups, mini-groups, or one-on-one interviews, observational research accounts for a pitiably small portion of

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    Essay Length: 2,976 Words / 12 Pages
    Submitted: November 15, 2009 By: Stenly
  • Reflection Paper

    Reflection Paper

    REFLECTION PAPER Chapter 10 is entitled Conflict Management in Groups. This is a very essential chapter for all members of a group to read and understand. Fortunately, my group members and I have not had a problem with getting along. It just so happened that four members of my group already know each other from another class they are in together. So, they already got along and had some connection with one another. I think

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    Essay Length: 369 Words / 2 Pages
    Submitted: November 15, 2009 By: Kevin
  • Term Paper

    Term Paper

    January 15, 2004 Notes Interpersonal communication occurs within interpersonal relationships. Interpersonal relationship is the association of two people who are interdependent, they use consistent patterns of interaction, and who have interacted for a descended amount of time. There are two important interpersonal relationships, inclusion and control they both include involving others in the conversation. The difference is control is the ability to influence others, and inclusion is becoming involved with others (need for affection, or

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    Essay Length: 374 Words / 2 Pages
    Submitted: November 15, 2009 By: Venidikt
  • Lehmann Paper

    Lehmann Paper

    Test 2 Part A. On February 12th The National Association for the Advancement of Colored People was founded by a multiracial group of activists, who answered "The Call," in the New York City, NY. They initially called themselves the National Negro Committee. Founded in 1909 The NAACP, or National Association for the Advancement of Colored People, has been active in its attempts to break legal ground and forge better opportunities for African Americans. At the

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    Essay Length: 1,436 Words / 6 Pages
    Submitted: November 15, 2009 By: Mike
  • Workplace Motivation Paper

    Workplace Motivation Paper

    Workplace Motivation Paper The job of the manager is to get things done through his or her employees. In my workplace, our company has put in to affect several motivational strategies to assist their management through their train program. In this training program the company uses extrinsic motivation to assist in the development of our staff. This training program is based on four levels of training and development; at each level of the employees’ development

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    Essay Length: 1,094 Words / 5 Pages
    Submitted: November 15, 2009 By: Victor
  • Stem Cells: The Holy Grail of Medical Research

    Stem Cells: The Holy Grail of Medical Research

    Few scientific issues in recent years have managed to draw as much attention, both scientific and otherwise, than stem cell research. I was first introduced to the term ‘stem cells’ when I was in high school, and since then, I have had a keen interest in the direction science is taking them. When considering medical research as a whole, stem cells appear to have the makings of a 21st century medical revolution a la discovery

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    Essay Length: 280 Words / 2 Pages
    Submitted: November 15, 2009 By: Anna
  • "why the World Is Doomed" an Exsample of a Exsamplification Paper.

    "why the World Is Doomed" an Exsample of a Exsamplification Paper.

    Every day when looking out a window, people see a beautiful earth. The earth is intriguing, but hinges on a delicate balance. Many natural resources keep the grass green and the sky blue. Man has made quite an impression on our world, and has transformed the earth’s resources into tools to make life easy. However, mans’ manipulation on earth has become detrimental to the health of our planet and the safety of mankind. Through the

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    Essay Length: 1,087 Words / 5 Pages
    Submitted: November 16, 2009 By: Mikki
  • International Business Term Paper

    International Business Term Paper

    Afghanistan Environmental Analysis Demographic and Economic Developments and Trends Economically speaking, Afghanistan is one of the poorest countries in the world. Over the past two decades, the economy has seen widespread destruction from war. However, over the past few years the economic outlook has improved significantly because of the infusion of over $2 billion in international assistance. • Provided that the security situation improves and international support maintains, the Afghanistan economy will continue to move

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    Essay Length: 3,395 Words / 14 Pages
    Submitted: November 16, 2009 By: Mike
  • The Research Process

    The Research Process

    Processes of research by Jonathan Guy In this essay I will outline the primary methods of conducting research, their advantages and disadvantages and will outline where they are best utilised. In addition to this, I will select certain methods of research that I believe will be applicable to my own dissertation and state why I will use those particular methods to conduct my own research. The first question we should ask is what is research?

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    Essay Length: 2,689 Words / 11 Pages
    Submitted: November 16, 2009 By: Mike
  • Cell Phone Industry Research

    Cell Phone Industry Research

    I. Problem Definition Cell phones have fast become common place and rarely do you find a person without one. In June of 2002 ‘62% of Americans owned a cell phone, up from 55% in 2000.’ (Fetto 2002) As competition increases among phone manufacturers, they continue to add options in hopes to increase their market share. A phone is no longer a phone as manufacturers add features like cameras and video. Even something as simple as

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    Essay Length: 797 Words / 4 Pages
    Submitted: November 16, 2009 By: Tommy
  • Bead Bar Network Paper

    Bead Bar Network Paper

    In the world as it is today, not a day goes by that a computer or personal digital assistant, doesn’t get turned on and is used to simplify life in an otherwise mundane paper based system, both in business and personal life. Most individuals and organizations will require specific IT needs. This systems development project will focus on the internal make-up of the Bead Bar a business that has contracted BRJ Consulting to aid in

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    Essay Length: 1,282 Words / 6 Pages
    Submitted: November 16, 2009 By: Venidikt
  • Mgt 330 - Functions of Management Paper

    Mgt 330 - Functions of Management Paper

    Running head: FUNCTIONS OF MANAGEMENT PAPER Functions of Management University of Phoenix MGT/330 Management: Theory, Practice, and Application EOICS01 Michael Geraghty September 23, 2004 Workshop #2 Functions of Management This paper will make clear the four functions of management in a perfect organizational situation. It is unrealistic to encounter, but easy to image the perfect company. Thus, for discussion purposes, and class project, JVS and Sons will be the perfect company to apply the four

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    Essay Length: 889 Words / 4 Pages
    Submitted: November 16, 2009 By: Stenly
  • Peter Singer's Paper Entitles "famine, Affluence, and Morality"

    Peter Singer's Paper Entitles "famine, Affluence, and Morality"

    Peter Singer's paper entitles "Famine, Affluence, and Morality" offers a powerful ethical statement that for most would be hard to adhere to. He states his opinion from a utilitarian point view, searching for the greatest good for the greatest number of people. He applies this theory to the problem of famine in East Bengal basing his argument one underlying rationale, "it is in our power to prevent something bad from happening, without thereby sacrificing anything

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    Essay Length: 373 Words / 2 Pages
    Submitted: November 16, 2009 By: Fatih
  • Mba 520 - Leadership and Change Management Research

    Mba 520 - Leadership and Change Management Research

    Leadership and Change Management Research MBA/520 Transformational Leadership February 28, 2008 Leadership and Change Management Research The learning organization proactively creates, acquires, and transfers knowledge and that changes behavior on the basis of new knowledge and insights. Learning organizations actively try to infuse their organizations with new ideas and information. This is accomplished by constantly scanning external environments, hiring new talent and expertise when needed, and by devoting significant resources to train and develop their

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    Essay Length: 2,745 Words / 11 Pages
    Submitted: November 16, 2009 By: Vika
  • Essay Analysis Paper

    Essay Analysis Paper

    Essay Analysis Paper University of Phoenix The essence of an essay is not so much about the weight of its contents but how it captures the reader at the same time. As stated in lectures and course works, how essayists shape their work through artistic ability and intent using many of the licenses bestowed on him or her from endless imaginative possibilities, and limitations to existing choices (used or not, popular or otherwise), through

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    Essay Length: 619 Words / 3 Pages
    Submitted: November 16, 2009 By: Fatih
  • Crime and Mental Illness

    Crime and Mental Illness

    Crime and Mental Illness Mental illnesses have been around since the beginning of time. The only things that have changed are the diagnosis and attitudes about the diseases. The history of mental illness has been a process of trial and error, through medical theory and public attitude. In prehistoric times, people thought that mental illnesses stemed from magical beings or spirits that interfered with the mind. They used rituals similar to exorcisms to try to

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    Essay Length: 1,367 Words / 6 Pages
    Submitted: November 17, 2009 By: Mike
  • Sociology 220 Paper - Journal of Economic Issues in 1998

    Sociology 220 Paper - Journal of Economic Issues in 1998

    Is a poor kid from a single parent household more likely to end up in prison or become a teen parent than a rich kid from a two-parent home? That was the main question in the article by Dalton Harris. Dalton Harris wrote an article in the Journal of Economic Issues in 1998 that discussed the commonly held belief that low income and single parent families lead to increased sexual activity and drug and

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    Essay Length: 1,108 Words / 5 Pages
    Submitted: November 17, 2009 By: Artur
  • English Paper

    English Paper

    My cousins had got here from outside of state and we were bored so we were wondering what we could do to make it fun. We decided to go door bell ditch because it was me and my cousin that were the only ones that ended up doing anything. That night we crept upstairs. We walked into the bathroom and got toilet paper then we went into the laundry room and started to put on

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    Essay Length: 598 Words / 3 Pages
    Submitted: November 17, 2009 By: Tommy

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