Services Essays and Term Papers
Last update: July 12, 2014-
Intersect Investment Services
Problem Solution: Intersect Investment Services. Intersect Investment Services (IIS) is losing clients, employees, revenue and investors. IIS must improve its competitive position in a constantly changing financial services industry landscape. Senior leadership of Intersect Investment Company can find ways to align its sales department with the new vision of providing its consumers and small business customers a broad set of products and services using a model of customer intimacy. Intersect Investment is experiencing a major
Rating:Essay Length: 1,639 Words / 7 PagesSubmitted: March 20, 2010 -
Service Encounter
In this paper, I will be giving a report on my best service experience and any recommendations that could have made my encounter better from one of ten service encounters that I conducted throughout the semester. I will also be including my worst service encounter experience from one of those ten service encounter forms mentioned a moment ago as well as any recommendations that could have made the encounter one of my best. On
Rating:Essay Length: 2,001 Words / 9 PagesSubmitted: March 22, 2010 -
Hampton Inn Service Guarantee
Opposition of Managers Hotel Managers will tend not to embrace tend not to embrace this venture for a number of reasons. Their main reason concern will be that they have very little or no control over their property or employees. This power has been taken away from managers and given to employees. This is an important decision that they believe they should be the one to make as it impacts the bottom line and it
Rating:Essay Length: 496 Words / 2 PagesSubmitted: March 23, 2010 -
Funding Service and Delivery
CHAPTER I Introduction: The Bureau of Justice Statistics, [BJS], (2005), found that “mental illness is the second leading cause of disability and premature death in the nation and one in four Americans will experience some type of disability from a diagnosable mental illness in any given year” (n.p). The United States Census Bureau, [USBS], stated in 2007: Oklahoma’s population was 3,617,316. Approximately 1,308,505 live in rural areas and 15.7 percent of those are living at
Rating:Essay Length: 2,263 Words / 10 PagesSubmitted: March 24, 2010 -
Computer Services Group Logicacmg
The purpose of this report is to identify and describe the key issues of a business problem of Computer services group LogicaCMG and subsequently employ quantitative or statistical decision tools to provide useful insights for the decision making process. Significance of the Business Problem The business problem identified for LogicaCMG and the Information Technology Industry was that end users were complaining that their software products and systems are of poor quality or not up to
Rating:Essay Length: 828 Words / 4 PagesSubmitted: March 24, 2010 -
Canada Blood Service
Canada Blood Services F/S analysis 1. Synopsis Field, service, who are we? • CBS is an national NFP Charitable org that manages the blood supply in all provinces and territories with the exception of Quebec and operates the country’s Unrelated Bone Marrow Donor Registry • A charitable org responsible for recruiting donors and collecting blood at 40 permanent collection sites and more than 1400 blood donor clinics. • Recruit blood donors, collect blood and process
Rating:Essay Length: 829 Words / 4 PagesSubmitted: March 25, 2010 -
Introduction to Web Services
What is a Web Service? These definitions of Web services have recently been cited in the literature and are generally accepted: 1. Web services provide programmatic access to business functions using standard Internet protocols. Web services perform functions that can be anything from simple requests to complicated business processes. Once a Web service is deployed, other applications (and other Web services) can discover and invoke the deployed service. 2. Web services combine the best aspects
Rating:Essay Length: 614 Words / 3 PagesSubmitted: March 26, 2010 -
Service Learning Research Paper
Service Learning Research Paper Dictionary.com defines homelessness as the state or condition of having no home (especially the state of living in the streets), people without homes considered as a group, having no home or haven. The homeless are the most noticeable of America’s social tribulations. You can see homeless individuals everywhere in cities, town, suburbs, and rural areas. Believe it or not everyone has a reason to why they are homeless. Well if that
Rating:Essay Length: 670 Words / 3 PagesSubmitted: March 27, 2010 -
Comment on 2 Theories That Can Guide You to Motivate Employees in Human Service Agencies to Their Company.
Introduction The aims of this paper is to see weather the motivation theories can guide you to motivate the employees in the human service agencies. Firstly, motivation and human service agencies will be clearly defined. Secondly, the motivation theories will be talked about and applied them into the human service agencies. Finally, from the view point of social administration, we will comment weather the theories are really work in the public sectors of human service
Rating:Essay Length: 405 Words / 2 PagesSubmitted: March 27, 2010 -
Is the Cross Training of Customer Service Effective? the Case at the Nyc Dept of Education
Is Cross-Training of Customer Service Staff Effective? The Case of Integrated Service Center at the NYC Department of Education. ORGANIZATIONAL BACKGROUND Currently the organization I am employed with is the New York City Department of Education. The New York City Department of Education is made up of 1,200 schools and is increasing steadily as new public schools as well as charter schools are added each school year. The school system is now organized into ten
Rating:Essay Length: 6,910 Words / 28 PagesSubmitted: March 28, 2010 -
Public Service Announcements: Does Deception in Advertising Affect the Public's Intent to Donate?
Public Service Announcements: Does Deception in Advertising Affect the Public’s Intent to Donate? Technical Business Research GENB 5321 Fall 2005 December 12, 2005 Table of Contents I. Executive Summary 3 II. Introduction 6 III. Research Methods and Procedures 8 IV. Managerial Implications 9 V. Data Analysis and Findings 10 A. Scale Reliability 10 B. Factor Analysis 13 C. Analysis of Variance (ANOVA) and Results 14 D. Multiple Regression Analysis and Results 16 VI. Conclusions
Rating:Essay Length: 2,804 Words / 12 PagesSubmitted: March 30, 2010 -
Tqm in Food Service
TQM In Foodservice Introduction One of the most important industries overall is the food industry. The food industry consists of everything from food processing plants to fast food restaurants. The food industry affects nearly every living person. Most people don't realize how important this industry is and how it affects their everyday lives. That is why it is so critical that the products of this industry are at their highest quality, are free of bacteria
Rating:Essay Length: 578 Words / 3 PagesSubmitted: March 30, 2010 -
The Difficulties of Service Marketing
From 20th to 21st century, Service Marketing Economies have been relatively growing faster than Manufacturing Economies allover the world especially in Hong Kong. Virtually a huge number of new jobs appeared in the service industries. Normally, marketers talk about the characteristics of a service as: Intangible – services are performances, rather than objects, they cannot be touched, seen, tasted, felt, heard or smelled before purchased and difficult to evaluate, it is unlike a product, therefore
Rating:Essay Length: 392 Words / 2 PagesSubmitted: March 31, 2010 -
Earth Galleries - Service Concept
PDS Questions 1. How would you describe the concept of the Geological Museum and also that of the new Earth Galleries? Organisation: Geological Museum Organising Idea: “Rocks in boxes, for geology specialists” Service concept: Viewing purposes only were people that are interested could go and view the findings within the field of geology, viewed by geology specialists. Where the expression “rocks in boxes” express the museums organizing idea, where the stones are presented in the
Rating:Essay Length: 686 Words / 3 PagesSubmitted: April 1, 2010 -
Service Based Economy in the U.S.
Now that the United States has changed from an industrial based economy to a more service oriented economy, it means that our economic revenues are now primarily comprised by the prevalence of intangible assets, provided by services and technology for example, and less by tangible assets by means of physical labor in factories and other manufacturing industries. Because of this change, industrial production and output have been experiencing a major falloff as jobs in factories,
Rating:Essay Length: 353 Words / 2 PagesSubmitted: April 2, 2010 -
The Value of Good Customer Service
January 31, 2006 To: From: Subject: The Value of Good Customer Service As you asked in your assignment, my oral presentation opener is nearing its final stages of completion. I have looked into different options on expressing the value of good customer service. I feel the following content best fits this assignment. When it comes to feeling like you are happy with a product or service you have purchased, there are many possibilities. A product
Rating:Essay Length: 898 Words / 4 PagesSubmitted: April 2, 2010 -
Need for Indian Telecom Service Providers to Adopt Loyalty Programs
Need for Indian Telecom Service Providers to adopt loyalty programs 1. India is the fastest growing mobile telephony market in the world. The telecommunication industry is growing at a neck break speed with leading players lapping up mobile subscribers by millions. The country's telecommunication market is the 4th largest in the world in terms of wireless subscribers and 5th largest in terms of total telecom subscribers. After growing its wireless (GSM and CDMA) subscriber base
Rating:Essay Length: 400 Words / 2 PagesSubmitted: April 3, 2010 -
Products, Services, and Prices in the Free Market Economy
Running head: PRODUCTS, SERVICES, AND PRICES IN THE FREE MARKET ECONOMY Products, Services, and Prices in the Free Market Economy Matthew Anderson Robert Cauldwell Artavia Parrish University of Phoenix MBA 501 Forces Influencing Business in the 21st Century M. Somerset DePoint March 31st, 2008 Products, Services, and Prices in the Free Market Economy Introduction The Coca-Cola Company is one of the leading producers of sodas in the world. One of the staples of the Coke
Rating:Essay Length: 1,504 Words / 7 PagesSubmitted: April 4, 2010 -
Service Request Sr-Rm-005
Project Proposal May 25, 2008 CIS/319 Background and Goal Riordan Manufacturing is a complex, billion dollar company with five separate sites that reaches from Albany, Georgia, all the way to China, and corporate headquarters in California. A fortune 1000 company, Riordan looks to thrive for many years to come. In order to for this success to continue and for the company to see growth, the company must continuously evolve to keep up with changing times.
Rating:Essay Length: 3,810 Words / 16 PagesSubmitted: April 7, 2010 -
Starbucks: Delevering Customer Service
The Marketing Mix (The 4 P's of Marketing) Marketing decisions generally fall into the following four controllable categories: * Product * Price * Place (distribution) * Promotion The term "marketing mix" became popularized after Neil H. Borden published his 1964 article, The Concept of the Marketing Mix. Borden began using the term in his teaching in the late 1940's after James Culliton had described the marketing manager as a "mixer of ingredients". The ingredients in
Rating:Essay Length: 260 Words / 2 PagesSubmitted: April 13, 2010 -
Appalachia Service Project
A Trip to ASP It was back in the summer of 2004 when all was calm. The trees filled w/ dry green leaves, the grass barely green as patches of yellowness overcame its dried burned look, dandelions arose in monstrous amounts as the white cotton-like blooms of a dandelion flutter in the midst of an arid breeze, and visions of heat waves could clearly be noticed along a paved street on a clear afternoon. Yep,
Rating:Essay Length: 1,556 Words / 7 PagesSubmitted: April 13, 2010 -
Creating Growth with Service
Article #12: Creating Growth With Service This article is based around the fact that companies that are faced with saturation of their core product markets are turning to services when searching for ways to grow. Companies that have had success with this strategy are GE, IBM, Siemen’s AG, and Hewlett- Packard Co., for example. A certain approach in creating services-led growth can help managers of product companies improve the odds of success. Companies need to
Rating:Essay Length: 359 Words / 2 PagesSubmitted: April 14, 2010 -
What Was Omnitel’s Competitive Advantage When the Service Was Launched in December 1995?
1. What was Omnitel’s competitive advantage when the service was launched in December 1995? Omnitel believed that their competitive advantage was their customer service focus. Their sole competitor, Telecom Italia Mobile (TIM), offered impersonal service, long waiting time and often sent customers to several operators for problem resolution. Omnitel positioned itself as the customer-friendly alternative, offering American-style, personal service, including polite operators, short wait times, and one-stop calling. A market study conducted six months after
Rating:Essay Length: 719 Words / 3 PagesSubmitted: April 15, 2010 -
Effective Retail Through Customer Service the Impact of Sales Staff in Different Types of Retail Format
Effective Retail through Customer Service – The Impact of Sales Staff in Different Types of Retail Format Sandeepan Majhi Saurabh Chopra Somnath Guha Sarkar Post Graduate Program In Fashion Management Studies (2006-08) National Institute of Fashion Technology Bangalore Acknowledgement Success is 99% perspiration and 1% aspiration, has been proved that during our study of the project. The one percent aspiration of ours has been brought to life by the guidance and efforts of some special
Rating:Essay Length: 4,012 Words / 17 PagesSubmitted: April 15, 2010 -
Citi Bank N.A and Pay Link Service to Customer
1. Introduction 1.1 Objective: The main purpose of the study was to compare the theoretical knowledge with practical scenario. It was to help us to understand the basics of Operational design and process analysis as well as apply those concepts in reality. To gather a more hands-on experience, we conducted process analysis on the process followed by Citibank, N.A. to provide pay link service to its customers. 1.2 Goal of the Project: The goal of
Rating:Essay Length: 5,241 Words / 21 PagesSubmitted: April 17, 2010