Business
In the Business section, you can find material dedicated to all things business. This section collects data on the activities of the various companies operating in markets all over the world.
17,334 Essays on Business. Documents 3,811 - 3,840
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Custom Testing
My innovative business idea concerns the introduction of a new product in the market which is aimed at reducing the deaths of American soldiers during war together with other innocent civilians. The product shall be marketed under the brand name “Sham-lethal detector”. A lot of research will be put in the development of the device which utilizes the latest technology. In addition, the product will not only be able to detect explosive devices but also
Rating:Essay Length: 1,930 Words / 8 PagesSubmitted: March 9, 2010 -
Customer & Supplier Requirements
Customer and Supplier Requirements As an investor today, there are literally tens of thousands of investment products available to the individual and business. These investment vehicles include, but are not limited to: stocks, mutual funds, bonds, certificates of deposits, money market accounts, as well as an extensive list of other options. Also available to the individual and business investor, are hundreds of financial services that are related to the aforementioned investment products. Once again, an
Rating:Essay Length: 2,119 Words / 9 PagesSubmitted: December 9, 2009 -
Customer Acquisition and Keeping Customers in Today's Volatile Market
The words loan origination and consumer housing credit make a lot of people anxious these days and it’s no wonder with the housing credit crisis and insecurities about the economy. For financial institutions looking for ways to provide secure and efficient as well as fast loan options and gain customer acquisition, they are turning to instant prescreen solutions. What is the Difference Between an Instant Prescreen and a Prescreen? To prescreen some one is screen
Rating:Essay Length: 432 Words / 2 PagesSubmitted: April 28, 2010 -
Customer Contact
Abstract Working in a telecommunication company one would believe that the communication within the organization would flow smoothly. This is not always the case though. An example would be our account documentation process. There are some discrepancies between departments on what is required in comments and who is able to asses specific remark on user accounts. The purpose of this paper is to outline and review the remark process for Verizon Wireless in regards to
Rating:Essay Length: 1,759 Words / 8 PagesSubmitted: December 14, 2009 -
Customer First Sales Training
We have all been to a retail establishment and felt uncomfortable with the sales staff. I know I don’t want to feel that way when shopping and I am sure you do not as well. If you are in sales and or customer service and want to increase your sales and have a great customer base that will come back time and time again, then you my friend are in luck. The customer first training
Rating:Essay Length: 3,456 Words / 14 PagesSubmitted: April 17, 2017 -
Customer Force
Customers are major forces which affect McDonald’s daily operations and long-term strategic planning. McDonald’s aspires to be the best fast-food restaurant in the industry. Being the best involves anticipating and meeting customer demands in an ethical yet profitable manner. For over 50 years and through 47 million customers, McDonald’s has been able to carve out a legacy. This legacy could only be attained by fulfilling a need and consistently strategizing to incorporate it into McDonald’s
Rating:Essay Length: 289 Words / 2 PagesSubmitted: January 13, 2010 -
Customer Lifetime Value Analysis
Q1) Less than $50 year 0 year 1 year 2 year 3 year 4 year 5 0 1 2 3 4 5 customers 4657 4046 1918 970 927 820 revenue 148278.9 151464.8 109129.4 71418.95 68788.16 58617.59 Profit (without mailing cost) 62277.13 63615.22 45834.33 29995.96 28891.03 24619.39 mailing cost 3958.45 27942 27942 27942 27942 27942 net profit 58318.68 35673.22 17892.33 2053.959 949.0272 -3322.61 discount 0.1 0.1 0.1 0.1 0.1 0.1 npv profit 58318.68 32430.2 14787.05 1543.17
Rating:Essay Length: 577 Words / 3 PagesSubmitted: December 13, 2009 -
Customer Needs
For any business to function, it must first understand the needs of the customer. These needs may be based on the specific product, distribution of the product, or accessibility to the product, along with many other factors. The e-business revolution is a good example of understanding that the consumer is in need of fast service at their own time. Yantra Corp, a fulfillment software vendor in Tewksbury, MA states that “successful companies must let customers
Rating:Essay Length: 626 Words / 3 PagesSubmitted: February 10, 2010 -
Customer Relations Management
The Basics of Customer Relations Management Every company has cliental so, at a minimum, they should maintain basic information about their customers such as a name, an address and all past purchases. So basically, every company has already created a basic CRM database to better understand and serve their customers. This paper will first identify the concept of the CRM concept; find comparative advantages for CRM in-house and outsourcing functions; and will spotlight a company
Rating:Essay Length: 889 Words / 4 PagesSubmitted: March 13, 2010 -
Customer Relationship Management
Customer Relationship Management (CRM) Abstract The Customer Relationship Management (CRM) has been around for a very long time. The CRM is responsible of administrating and taking care of clients, but in an environment and variables larger than it was in old times. The main objective of CRM is to support customers all the time – giving commodity, offering the best services and most of all bringing solutions to them. Introduction In today's world informations are
Rating:Essay Length: 2,156 Words / 9 PagesSubmitted: November 13, 2009 -
Customer Relationship Management
Customer relationship management (CRM) is the new title for relationship marketing. Explain why this is so and suggest how CRM can be effectively incorporated into a marketing plan. Over the past fifteen years Relationship marketing (RM) has been slowly developing into customer relationship management (CRM) (Gilligan et al 2003). Markets change, even when profitable, they may mature and saturate, so we cannot be surprised that companies are changing their strategies in order to satisfy the
Rating:Essay Length: 1,450 Words / 6 PagesSubmitted: March 2, 2010 -
Customer Relationship Management
Supply Chain Management, 5e (Chopra/Meindl) Chapter 4 Designing Distribution Networks and Applications to e-Business 4.1 True/False Questions 1) Distribution occurs between every pair of stages in the supply chain. Answer: TRUE Diff: 2 Topic: 4.1 The Role of Distribution in the Supply Chain Learning Outcome: Compare common approaches to supply chain design 2) Companies in the same industry often select very different distribution networks, because the choice of the distribution network can be used to
Rating:Essay Length: 5,336 Words / 22 PagesSubmitted: August 6, 2014 -
Customer Relationship Management (crm)
In order to intelligently manage relationships with customers and provide the necessary information to employees, a much needed effective customer relationship management (CRM) system is in place. Our Amdocs CRM involves public relations (PR), marketing, quality control, sales, service and support (Turban, 2013). Several modules of the Amdocs CRM suite of products run company wide. The software consolidates all customer data onto a single platform and was integrated on our existing back office systems. This
Rating:Essay Length: 534 Words / 3 PagesSubmitted: June 8, 2015 -
Customer Relationship Management in Techno-Nation
Customer relationship management in Techno-Nation Techno-Nation is a lucrative business but one of our priority is to have a good relation with our client, because without client we are nothing so we are doing our best to get the customer and after that keep them close with us. Our CRM is about to enhance the communication between us and our client to improve the relationship with them by automating various components of customer relationship *
Rating:Essay Length: 469 Words / 2 PagesSubmitted: July 2, 2014 -
Customer Relationship Management in Woodland India
Customer Relationship Management Customer Relationship Management Loyalty Cards & Schemes AcidBook:Users:AcidBook:Desktop:Screen Shot 2014-09-22 at 5.48.50 pm.png C:\Users\Steph\Pictures\Microsoft Clip Organizer\j0387802.jpg Submitted by: Anubhav Aron 13P194 Introduction Indian is the second largest producer of footwear in the world after China. It accounts for about 13% of global footwear production i.e. approximately 2065 million pairs. Out of this, only 5% is exported whereas the rest goes to meeting the domestic demand. The total size of Indian Footwear Industry
Rating:Essay Length: 776 Words / 4 PagesSubmitted: September 22, 2014 -
Customer Relationship Management with Respect to Recurring Deposit Account of Sbi and Icici
INTRODUCTION OF TOPIC TOPIC To make comparative analysis of Customer Relationship Management with respect to Recurring Deposit Account of SBI and ICICI. INTRODUCTION Aim of Customer Relationship Management is to produce Customer Equity. Three major drivers of customer equity are: 1. Value Equity: This measures the customer perception about benefits relative to its cost. The sub drivers of value equity are quality, price and convenience. 2. Brand Equity: Customer’s subjective and intangible assessment of
Rating:Essay Length: 706 Words / 3 PagesSubmitted: March 25, 2010 -
Customer Relationships - Customer Decision Making and Loyalty Behaviours
Abstract Aiming at attracting and retaining customers at a profit, the importance of customer relationships management is self-evident in marketing field. How to manage the relationship with customers is one of the most significant problems which received widely attention from both academic and practice. This article examines the mechanics of customer relationships mainly focus on customers' decisions making and loyalty behaviors. By investigating the decision making process and factors influencing consumers' decisions making thoughtfully, connections
Rating:Essay Length: 3,234 Words / 13 PagesSubmitted: May 16, 2010 -
Customer Relationships Marketing
Literature Review The Evolving Sales and Marketing Landscape Marketing and business development professionals are confronting a rapidly different and changing business landscape. The traditional business model that was once the standard is now being transformed due to technology drivers that make advanced marketing and sales capabilities possible. The business model of yesterday supported mass marketing, mass production, and standardized cookie-cutter products and services. Enterprises will have fall behind the competition if they continue to rely
Rating:Essay Length: 2,020 Words / 9 PagesSubmitted: March 11, 2009 -
Customer Satisfaction
Customer satisfaction is an important issue in a business because it drives revenues, market share, and competitive strength. Organisations often think the way to measure customer satisfaction is to examine the number of customer complaints. The problems with this method is that it is reactive, it only responds, if at all, after the event and it does not really measure satisfaction only dissatisfaction. Some important factors that help us understand and determine how satisfied
Rating:Essay Length: 1,281 Words / 6 PagesSubmitted: February 20, 2010 -
Customer Satisfaction for Charlie Brown’s
Marketing research- Customer Satisfaction for Charlie Brown’s November 23, 2004 I. Problem Definition • Server/ Customer Relationship • Wait time (to sit, for food, for service) • Menu choices • Legibility of Items • Atmosphere/ Dйcor of restaurant • Kitchen/ Server communication • Prices (quality of food and customer perception) II. Secondary Data 1. Robin Lee Allen. Nation’s Restaurant News. New York: September 13, 1999.Vol.33, Issue 37; pg. 96, 2 pages. In reference to customer
Rating:Essay Length: 1,440 Words / 6 PagesSubmitted: April 13, 2010 -
Customer Satisfaction in Automobile Industry
PROGRESS REPORT: 1 Submitted by Gokul Ram G L PGDM: 13 Asian School of Business Industry Introduction: - Automobile Industry: The automobile industry in India is one of the larger markets in the world. It had previously been one of the fastest markets globally. India’s passenger car and commercial vehicle manufacturing industry is the sixth largest in the world, with an annual production of more than 3.9 million units in 2012.According to recent reports, India
Rating:Essay Length: 2,484 Words / 10 PagesSubmitted: January 1, 2015 -
Customer Satisfaction Level of Grameenphone Ltd.
1. Background of the Report 1.1 Introduction Topic of my internship project is “Assessing Customer Satisfaction of GrameenPhone.” I got the opportunity to do my internship at GrameenPhone Ltd. I have been working for their Customer Relations Division. As the name implies, it deals with the customers after the sales occurs. Main activities of this division includes maintaining databases of the customers, preparing the bills, distributing bills, activating new connections, helpline service, collection of
Rating:Essay Length: 1,052 Words / 5 PagesSubmitted: November 10, 2009 -
Customer Satisfaction Strategies
Customer Satisfaction Strategies What is customer satisfaction? We are in the midst of a revolution in business. Some call it a customer revolution, others a quality revolution, others a service revolution. Organizations are attempting to obtain increased customer satisfaction by focusing on the quality of their products and the service provided. This movement toward quality has produced significant benefits but just like other business fads, joining and adopting the religion does not insure that the
Rating:Essay Length: 1,017 Words / 5 PagesSubmitted: March 9, 2010 -
Customer Satisfation
CUSTOMER SATISFACTION What is customer satisfaction? Customer satisfaction is a measurement of customer attitudes about products, services and brands. While it's always been smart to keep customers happy, the term "customer satisfaction" became popularized in the 1980's with the total quality movement. Customer satisfaction involves determining the degree to which a company’s products or services meet the requirements of the end user. Companies that are certified ISO 9001:2000 must now demonstrate how they measure customer
Rating:Essay Length: 5,374 Words / 22 PagesSubmitted: February 22, 2010 -
Customer Service
A key factor that influences consumersпїЅпїЅ choice of retailers, and other service providers, is customer service. For example, many people choose to shop at certain stores, do their banking at a particular financial institution, stay at a specific hotel, eat at certain restaurants, or take their clothes to a particular dry cleaner, etc., based on the level of customer service provided by that establishment. This aspect of customer service encompasses such factors as the level
Rating:Essay Length: 283 Words / 2 PagesSubmitted: November 12, 2009 -
Customer Service
Customer Service Customer The chosen organization is the Disney Corporation. Simply put, its customer base is everyone in search of entertainment. Its various segments have something to offer the differing tastes off most every entertainment consumer. The Disney Studio Entertainment segment is composed of multiple motion picture companies that offer movies for children, teens and adults and in varying genre. The same is true for the Disney Media Networks segment. Its most renowned segment is
Rating:Essay Length: 512 Words / 3 PagesSubmitted: December 5, 2009 -
Customer Service of Airlines and Banks
Customer Service of Airlines and Banks Airlines Customer Service 1. Introduction 1.1 What is Airlines? The airline is the lines of planes have flied. Airlines ensure the material direction, starting point of a journey, stop over location. Starting point of a journey is belong diffrent international airlines and internal airlines. The airlines of varities are international airlines, regional airlines and internal airlines. 1.2 To customers In the air and on the ground, online and
Rating:Essay Length: 360 Words / 2 PagesSubmitted: April 20, 2011 -
Customer Service Strategies
TAFE Liverpool College Institute Faculty of Business Assignment Cover sheet Course name: Business Diploma Module Name: Develop Teams and Individual Assignment Tittle: Kendall’s Case Study Student’s Name: Farhana Abdullah Teacher’s Name: Mr Munari Case Study 1) What method of analysing supervisors training needs and what methods of training would you suggest for Kendalls’ supervisory training program? Kendall Department store was established in 1903. It is a very successful business now currently having 22 stores, with
Rating:Essay Length: 4,607 Words / 19 PagesSubmitted: November 18, 2009 -
Customer-Designed Service Standards for Lowes Home Improvement Stores
CUSTOMER-DESIGNED SERVICE STANDARDS Customer-Designed Service Standards for Lowes Home Improvement Stores Professional Services Marketing, Group Project Sean McConnell, Eric Johnson, Joao Medina, James Marcelletti Embry-Riddle Aeronautical University Abstract This paper explores how Lowes can implement process and company improvements with the use of service blueprint tools. Four distinct processes will be analyzed on a detailed level to determine where actions and theories can be used to help maintain Lowes’ great service and product output. The
Rating:Essay Length: 6,622 Words / 27 PagesSubmitted: March 27, 2016 -
Cutting Operational Costs at Hon Hai
Business Studies _ Cutting Operational Costs at Hon Hai Name Course Instructor Institution Department Date ________________ Introduction In today’s businesses, tight margins have inadvertently heightened the focus on cost. Competition in business around the world is continually increasing as businesses are continually coming up with innovative ways of outdoing each other (Vieira et al, 2016). Reducing operational costs is a proven strategy to gaining better margins as is the case for Hon Hai (Slack et
Rating:Essay Length: 1,107 Words / 5 PagesSubmitted: April 28, 2017